Presales Consultant – C&PC, CPG

This is a fully remote position, open to applicants in Florida.

📋 Description

• Lead product demonstrations that align with customer workflows, formulations, packaging development processes, and strategic business objectives.

• Conduct discovery sessions to uncover customer challenges, inefficiencies, and growth opportunities.

• Analyze customer product development lifecycles, systems landscapes, and organizational processes.

• Translate business requirements into solution narratives, use cases, and user stories.

• Identify process gaps and recommend scalable, best-practice solutions.

• Document findings from discovery sessions, scope decisions, and opportunity artifacts.

• Create customized demo scripts, sample datasets, and presentation materials for cosmetic and personal care workflows.

• Configure and personalize PLM demonstrations in accordance with beauty industry best practices.

• Support RFP/RFI responses, competitive positioning, and deal strategies.

• Develop Statements of Work that include scope definitions, assumptions, and service estimates.

• Build business cases and ROI models.

• Contribute to marketing initiatives, industry events, webinars, customer presentations, and thought leadership content.

• Create internal enablement materials and conduct training sessions.

• Review product updates and translate new capabilities into applicable beauty and personal care use cases.

• Facilitate discussions regarding system architecture, integrations, hosting options, and technical requirements.

• Deliver presentations to executive, business, and technical stakeholders.

• Facilitate "Art of the Possible" workshops that focus on product innovation, commercialization, and digital transformation.

• Drive alignment across R&D, Product Development, Packaging, Regulatory, Quality, Supply Chain, and IT teams.

• Serve as a trusted advisor during customer evaluations.

• Collaborate with cross-functional presales teams to create comprehensive industry solutions and value propositions.

• Partner with Product Management to gain insights into the beauty market and gather customer feedback.

• Contribute to post-sales activities as necessary to ensure continuity and customer success.

⛳️ Requirements

• Strong understanding of Product Lifecycle Management (PLM), New Product Development (NPD), Product Information Management (PIM), ERP, Quality Management, Regulatory, or Supply Chain processes.

• Extensive expertise in Cosmetics, Personal Care, Beauty, Skincare, Fragrance, Wellness, or Contract Manufacturing product development processes.

• Comprehensive knowledge of formulation development, packaging development, product claims management, quality processes, and regulatory compliance requirements.

• Proven ability to align business processes with software capabilities and business outcomes.

• Exceptional skills in presentation, storytelling, and customer communication.

• Strong analytical abilities and structured problem-solving skills.

• Capability to operate independently in a fast-paced, high-growth environment.

• Entrepreneurial mindset characterized by strong ownership, initiative, and accountability.

• Ability to manage complex customer engagements with minimal supervision.

• Willingness to travel regionally and occasionally internationally.

• Experience working across product formulation, ingredient management, packaging development, artwork and labeling, claims validation, and regulatory compliance.

• Strong domain expertise in Cosmetics, Beauty, Personal Care, Skincare, Fragrance, Wellness, or Contract Manufacturing organizations.

• Understanding of regulatory frameworks and compliance requirements relevant to beauty and personal care products.

• Experience supporting innovation processes from concept through commercialization and market launch.

• Background in pre-sales, solution consulting, professional services, or enterprise software delivery.

• Practical experience with PLM or adjacent enterprise systems is strongly preferred.

• Demonstrated experience in delivering software demonstrations and configuring solutions tailored to customer-specific scenarios.

• Experience supporting Research & Development (R&D), Product Formulation & Innovation, Regulatory Affairs, Quality Assurance & Quality Control, Packaging Development, Artwork & Label Management, Product Claims & Compliance, Product Commercialization, Supply Chain & Sourcing, or Contract Manufacturing Management.

• Preferred technical knowledge of AI and Generative AI technologies, XML, HTML, JavaScript, PostgreSQL, Microsoft SQL Server, Oracle, enterprise integrations, data migration concepts, SaaS software architecture, and cloud-based applications.

🏝️ Benefits

• Home Based/Remote work arrangement.

• Equal employment opportunities for all qualified applicants.

• Opportunity to work with an innovative, AI-enabled product-concept-to-commercialization platform.

• Opportunity to contribute to industry events, webinars, thought leadership, and training.

• Opportunity to work in a fast-growth, global environment.