Premium Support Consultant, Norwegian

This is a fully remote position, open to applicants in Greece.

📋 Description

• Respond to customer inquiries via phone, chat, and/or email.

• Address challenges and foster positive customer experiences.

• Adhere to the brand’s guidelines and maintain quality standards in every interaction.

• Record and update customer interactions in the appropriate systems.

• Collaborate closely with the team to enhance service quality.

⛳️ Requirements

• Proficient in Norwegian.

• Strong English communication abilities.

• Technologically inclined and eager to keep up with the latest advancements.

• Customer-centric; previous experience is a significant advantage.

• Exceptional written and verbal communication skills.

• Naturally empathetic, with a genuine enthusiasm for assisting others.

🏝️ Benefits

• Productivity Bonus of up to 200€.

• Permanent employment contract.

• Meal Card Voucher.

• 2 additional salaries (total of 14 salaries annually).

• Private health insurance from day one.

• Reimbursement of flight costs.

• Airport pickup and settling support.

• Accommodation provided in a hotel or apartment for the initial 2 weeks.