Pre Service Scheduler 1

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Utilize the computerized central scheduling system to ensure efficient, courteous, and effective scheduling.

• Avoid scheduling conflicts and guarantee the correct sequence of multiple tests.

• Input patient registration details, encompassing demographic, insurance, and contact information.

• Register patients within the time frames defined by policies.

• Complete Medicare questionnaires for patients enrolled in Medicare.

• Stay informed about Medicare, Medicaid, third-party payer requirements, insurance plans, pre-authorization/referral necessities, and accepted insurance plans.

• Provide precise exam preparation and arrival instructions.

• Acquire and transcribe orders for scheduled outpatient examinations.

• Engage in department staff meetings and continuing education initiatives.

• Attend mandatory in-services and fulfill required safety competencies.

• Collaborate on group projects to address departmental challenges.

• Respond to or appropriately direct questions from patients, visitors, and employees.

• Uphold patient confidentiality in accordance with HIPAA and compliance policies.

• Inform clients about insurance requirements and pre-payment responsibilities.

• Manage financial transactions.

⛳️ Requirements

• High School Diploma.

• Generally requires 1 year of experience in healthcare, the insurance industry, call centers, or customer service environments.

• Capable of problem-solving in a high-profile, high-stress setting.

• Ability to work independently, establish and meet deadlines, and prioritize tasks effectively.

• Proficient in identifying and understanding issues and challenges.

• Skilled in analyzing data and drawing logical conclusions.

• Basic computer proficiency.

• Must adhere to remote work standards.

• Must be able to sit for the majority of the workday.

• Competent in operating all necessary equipment to perform the job.

• No licensure, registration, or certification is required.

🏝️ Benefits

• Comprehensive Total Rewards benefits and well-being programs.

• Competitive salary.

• Generous retirement options.

• Career development initiatives.

• Premium pay opportunities, including shift and on-call compensation.

• Incentive pay for select roles.

• Potential for annual performance-based salary increases.

• Paid Time Off programs.

• Medical, dental, vision, life, and short- and long-term disability benefits.

• Flexible Spending Accounts for eligible health and dependent care expenses.

• Adoption assistance.

• Paid parental leave.

• Defined contribution retirement plans with employer matching.

• Financial wellness programs.

• Educational Assistance Program.

• Remote work options.