Practice Transformation Manager

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Oversee the creation, execution, and assessment of practice transformation initiatives aimed at enhancing performance within Carina’s value-based contracts.

• Manage Practice Transformation Coaches, which includes recruitment, performance reviews, corrective measures, and approving timecards.

• Educate, mentor, and cultivate Coaches to provide consistent, personalized support to designated community health centers (CHCs).

• Act as the main liaison and coach for network practices, facilitating or supervising practice coaching visits and conducting monthly Practice Transformation Meetings.

• Execute or supervise practice needs assessments and assist practice QI teams in developing and implementing action plans that enhance cost efficiency, quality, and patient experience.

• Evaluate quality, cost, and payer data to uncover care opportunities, collaborating with leadership to analyze payer reports and strategize subsequent steps.

• Train and inform CHC providers and care teams on clinical workflows, care coordination, Annual Wellness Visits, and utilizing data for quality enhancement.

• Establish and nurture relationships with payer partners and work alongside Carina departments to ensure comprehensive support for CHCs.

• Collaborate with Carina leadership on CHC communications, new value-based care initiatives, along with relevant policies and procedures.

• Engage in value-based care workgroups and committees.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Experience in a Federally Qualified Health Center (FQHC) is highly desirable.

• Proven track record of leading teams using established quality improvement methodologies (Lean, PDSA, etc.).

• Familiarity with ACO/value-based contracts or managed care agreements.

• Proficient in public speaking focused on medical practice education, including training and delivering presentations to both small and large groups.

• Preferred knowledge of multiple electronic health record (EHR) systems (ECW, Athena, Greenway Intergy, Epic).

• Strong computer skills are essential, especially with Microsoft applications (Word, Access, Visio, Excel, PowerPoint, and Outlook).

• Ability to analyze payer quality data and navigate reports from various EHRs and payer portals.

• Comfortable with exploring and learning to use new or unfamiliar applications or databases.

• Working knowledge of health information technology and the ability to connect practices to necessary resources for data and reporting.

• A commitment to collaboration, professionalism, and effective communication in all interactions with physicians, VBC partners, and payers.

• A team-oriented individual with excellent time management, self-motivation, problem-solving skills, and attention to detail.

• Capability to adapt to evolving initiatives and priorities based on Carina's needs and those of the CHCs.

• Exceptional oral communication skills, both in person and over the phone, to individuals and groups.

• Outstanding written communication capabilities.

• Strong critical thinking, analytical, strategic, and innovative skills.

• Experience in population health management, community health, case management, disease management, quality improvement, and/or motivational interviewing and active listening.

• Ability to work independently and stay self-motivated to complete tasks; resourceful and proactive.

• Proficient in written and spoken English, with good reading comprehension skills.

• Demonstrates cultural competence in diversity, equity, and inclusion.

• A strong appreciation for and commitment to Carina’s mission, vision, and values.

• Willingness to travel within the state of Colorado (up to 25%) with a valid driver’s license and an insured vehicle.

• A home office that complies with HIPAA regulations and has high-speed internet capability.

• A mobile device for work-related purposes.

• A B.A./B.S. in a health care-related field, along with 5 years of experience in primary care, ambulatory care, or a similar field.

• Minimum of 2 years of supervisory experience in practice transformation or a related area.

• Preference will be given to candidates with a master’s degree and/or a solid background in one or more of the following: VBC programs, quality or process improvement, data analysis, health care recognition/accreditation, change management, and personnel management.

🏝️ Benefits

• Insured group health, dental, and vision plans (Employer covers 100% of the cost for dental and vision).

• Options for medical and dependent care flexible spending accounts.

• Employer contributions of $900 annually towards a Health Reimbursement Account (HRA) or Health Savings Account (HSA), depending on the selected health plan.

• A 401k retirement plan with up to a 4% employer contribution match.

• 100% employer-paid life insurance, AD&D, short-term, and long-term disability plans for employees.

• Free 24/7 access to confidential resources through an employee assistance program (EAP).

• Optional benefit plans to enhance health care coverage, including accident insurance, critical illness, and hospital indemnity coverage.

• 17 days of paid vacation accrued within one year of service.

• 12 paid sick days accrued by one year of service.

• 14 paid holidays, which include two floating holidays.

• One paid volunteer day.

• Employer-sponsored programs/courses for professional growth and development.

• Reimbursement for cell phone and internet expenses.

• Competitive salary and comprehensive benefits.

• Annual, all-expenses-paid staff retreat.

• Flexible work arrangements (remote or hybrid).

• A supportive, mission-driven team.

• Opportunities for learning and growth.