Practice Lead II, Quality Engineering

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Cultivate, sustain, and enhance the culture and community among Quality Engineering professionals.

• Guide a team of Quality Engineers by mentoring them on knowledge, skills, and performance enhancement.

• Elevate practice capabilities and provide counsel to practitioners to ensure effective and sound solutions.

• Guarantee the delivery of high-quality technology solutions through thorough testing methodologies and quality assurance.

• Recruit talent, establish goals, develop team members, oversee performance and compensation decisions, foster teamwork, and manage disciplinary actions when necessary.

• Mentor and train practitioners while directing their efforts related to product quality and delivery efficiency.

• Foster the development of colleagues to become experts in their field.

• Adapt to the requirements of customers, stakeholders, and regulatory bodies in collaboration with Platform and Journey teams.

• Evaluate Quality Engineering practitioners and uphold enterprise practice standards.

• Facilitate the Practice Community of Interest throughout the Technology organization.

• Formulate coaching strategies and provide leadership across various teams and departments.

• Implement practice strategy through tools, methodologies, and processes at the enterprise level.

• Offer team leadership, training, coaching, development, succession planning, recruitment, and resource management.

• Collaborate with Platform and Journey leaders to ensure reciprocal practitioner feedback.

• Identify skill gaps and address them through learning, coaching, and support initiatives.

• Create an engaged practitioner culture and serve as an expert innovator and agent of cultural change.

• Transition quality engineering from a focus on defect detection to proactive defect prevention.

• Promote ongoing improvement and automation possibilities.

• Analyze data, provide recommendations, and evaluate program and practice effectiveness.

• Review test assets for quality, compliance with standards, reusability, and maintainability.

• Monitor service and productivity, implement process enhancements, and address risk, governance, and remediation challenges.

• Manage stakeholder relationships, align with enterprise and regulatory requirements, and escalate high-risk activities as necessary.

• Uphold risk management and control practices.

• Lead and nurture a diverse, engaged team while promoting a culture of continuous learning.

• Develop strategic priorities and long-term plans, set team objectives, provide feedback and coaching, and manage employees in accordance with HR policies.

⛳️ Requirements

• Bachelor’s or higher degree in Computer Science, a related Engineering field, or equivalent practical experience.

• Over 10 years of relevant experience in the field of expertise.

• Comprehensive experience in Mortgage Product management.

• Experience in Residential Mortgage and/or Home Equity Lending.

• Senior-level experience in Quality Engineering, Quality Assurance, or Software Testing.

• Strong background in manual functional, integration, regression, and end-to-end testing.

• Experience in analyzing business requirements and converting them into test scenarios and test cases.

• Familiarity with Agile delivery frameworks.

• Proficiency in quality management and defect tracking tools such as JIRA and JTMF.

• Exceptional communication, stakeholder management, leadership, and mentorship abilities.

• Capability to independently lead testing initiatives while influencing quality outcomes across various teams.

• Eligibility to work in the United States.

🏝️ Benefits

• Variable compensation and incentive awards, including eligibility for cash and/or equity incentive awards.

• Comprehensive health and well-being benefits.

• Savings and retirement programs.

• Paid time off, encompassing Vacation PTO, Flex PTO, and Holiday PTO.

• Banking benefits and discounts.

• Opportunities for career development.

• Reward and recognition programs.

• Regular discussions regarding career, development, and performance with management.

• Access to an online learning platform.

• Participation in mentoring programs.

• Training and onboarding sessions.

• Occasional domestic travel.