PPM Director – PPM Tool, Data, Reporting

atFirst Citizens BankRemoteUS flagNorth CarolinaFull-timeDirectorLead$140k – $215k/year

Posted 11 hours ago

This is a fully remote position, open to applicants in North Carolina.

πŸ“‹ Description

β€’ Serve as the Product Owner for the PPM Tool (Clarity) within the Enterprise Project Office.

β€’ Collaborate with business leaders, IT, and key stakeholders to implement a business-specific Information Systems strategy.

β€’ Lead initiatives related to system selection, enhancements, configuration, reporting, and updates.

β€’ Oversee system design, development, testing, and ongoing administration.

β€’ Engage in organizational change management initiatives.

β€’ Supervise a team of associates, encompassing hiring, performance management, coaching, and talent development.

β€’ Manage the design, configuration, reporting, testing, implementation, and upgrades of supported business systems.

β€’ Diagnose and enhance processes for end users.

β€’ Spearhead vendor selection and supervise vendor activities.

β€’ Assess system functionality through user feedback, analysis, and process documentation.

β€’ Create solutions to improve systems.

β€’ Set and monitor expectations to fulfill company and departmental objectives.

β€’ Oversee hiring, performance, training, and evaluation of assigned personnel.

β€’ Provide technical guidance and professional development.

β€’ Lead change management initiatives and offer training and education to users, managers, and associates.


⛳️ Requirements

β€’ Bachelor's Degree and 8 years of experience OR High School Diploma or GED/Equivalent and 12 years of experience in Information Technology or Business System management, particularly with the system to be supported.

β€’ Experience with the business system to be supported.

β€’ Familiarity with PPM Tools; Clarity is preferred.

β€’ Formal experience as a people leader.

β€’ Experience as a product owner.

β€’ Ownership of roadmap vision and strategy.

β€’ Understanding of user experience and end-user design.

β€’ PMP certification is preferred.

β€’ Availability to work during EST/CST hours.

β€’ Candidates must be eligible to work in the United States.


🏝️ Benefits

β€’ Competitive, thoughtfully designed, and high-quality benefits program.

β€’ Variable incentives, bonuses, benefits, and/or other awards may be included in total compensation.

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