Portfolio Manager III

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee and expand a portfolio of dealer clients within the Los Angeles West region, managing lines of credit between $50,000 and $2.5M.

• Establish and nurture client relationships.

• Serve as a floor plan subject matter expert to enhance clients’ utilization of their lines of credit.

• Interact with clients either in person or virtually to meet company objectives and performance metrics.

• Provide education and coaching to clients on performance practices, self-service options, best practices, policies, and expectations.

• Gather and analyze financial data, reports, and dashboards to assess dealer performance.

• Spot growth opportunities and identify clients facing financial challenges through historical data and company resources.

• Work in conjunction with Risk and Recovery teams on pre-default risk management and post-default collection strategies.

• Conduct physical inventory checks and ensure accuracy in audits, repossessions, and inventory records.

• Detect and report any instances of client or internal non-compliance, fraud, and other situations necessitating company protection.

• Record conversations, activities, and client interactions in Salesforce, completing necessary campaigns.

• Facilitate the onboarding of new clients to ensure a positive customer experience.

• Develop cross-functional business relationships and opportunities within Cox Automotive.

• Engage in additional projects and initiatives as needed.

⛳️ Requirements

• Bachelor’s degree with 4+ years of relevant experience in finance, customer-facing roles, customer service, B2B, account management, and/or collections.

• Alternatively, a Master’s degree combined with 2+ years of experience, or 8 years of experience in lieu of a degree.

• Preferred background in the automotive and/or floorplan industry.

• Solid financial knowledge and acumen.

• Skilled in Excel, Word, PowerPoint, Outlook, Teams, and Salesforce.

• Familiarity with the automotive industry.

• Understanding of the finance industry.

• Preferred proficiency in reading and interpreting financial documents, including profit & loss statements, balance sheets, tax returns, and bank statements.

• Strong financial acumen with an understanding of key financial tools and terminology.

• Capability to identify risk indicators using data analysis tools.

• Ability to communicate a proactive performance plan consistently at both individual and client levels.

• Excellent presentation, verbal, and written communication skills.

• Strong interpersonal abilities to engage with clients and collaborate effectively with team members and external partners.

• Excellent time management skills with the ability to meet deadlines.

• Proficient negotiation and collection skills.

• Strong analytical and problem-solving capabilities.

• Ability to work autonomously and in a remote setting.

• Committed to maintaining high safety awareness and implementing necessary safety precautions.

• Willingness to visit clients at least 60% of the time, including potential overnight travel.

• Valid driver’s license is required.

• Must pass a pre-employment drug screening.

• Must be authorized to work in the United States for any employer without current or future sponsorship.

• No OPT, CPT, STEM/OPT, or visa sponsorship available now or in the future.

🏝️ Benefits

• Flexible paid vacation.

• Seven paid holidays throughout the year.

• Up to 160 hours of paid wellness time annually for employees or their family members.

• Bereavement leave.

• Time off to vote.

• Jury duty leave.

• Volunteer time off.

• Military leave.

• Parental leave.

• Comprehensive health care insurance (medical, dental, vision).

• Retirement planning options (401(k)).

• Paid time off, including sick leave and PTO.

• Flexible vacation and wellness days.