Planning & Zoning Report Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer both technical and administrative support to field and operations personnel.

• Oversee the setup of assignments, communication, scheduling, coordination, preparation, and completion of project activities.

• Present project findings to clients and/or management.

• Coordinate schedules with vendors, clients, and both internal and external teams.

• Create reports outlining project progress, challenges, and solutions.

• Monitor data using web-based project management tools.

• Receive and distribute Client Supplied Material (CSM).

• Reach out to municipal departments for project-related information.

• Carry out special projects as assigned by leadership.

• Identify ways to enhance efficiency and leverage technological solutions.

• Uphold the confidentiality of company information.

• Provide prompt customer service and proactive solutions for clients.

• Conduct document research on client-supplied materials.

• Submit and track check requests for municipal data and information.

• Monitor and obtain pending municipal data/information for zoning and SIR reports.

• Process or acquire FLEX IDs for onboarding new vendors when necessary.

• Draft technical zoning reports and site-investigation reports (SIRs).

• Communicate necessary information for report completion and anticipated delays.

• Revise reports upon receipt of additional municipal information.

• Provide zoning-related information directly to clients, both verbally and electronically.

• Manage responses to post-delivery client inquiries and requests concerning zoning reports.

• Delegate follow-up instructions to address client issues.

• Recognize and communicate workflow efficiencies.

• Adhere to relevant policies, procedures, work instructions, quality standards, and safety regulations.

• Be prepared to work overtime with prior supervisor approval as needed.

• Travel as necessary based on essential duties and responsibilities.

⛳️ Requirements

• High school diploma or General Education Diploma (GED) is required.

• A minimum of two years of administrative experience is required.

• Capability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations.

• Proficient in writing reports, business correspondence, and procedure manuals.

• Ability to present information and address questions from clients, peers, and technical field staff.

• Skills to define problems, gather data, establish facts, and draw valid conclusions.

• Capacity to interpret technical instructions and manage both abstract and concrete variables.

• Proficient with computers, word processing software, spreadsheet software, and project management software.

• Strong time management abilities.

• Excellent active listening skills.

• Strong critical thinking skills.

• Effective problem-solving skills.

• Proficient oral and written communication skills.

• Ability to motivate, develop, and direct personnel.

• Capability to work both independently and within a team environment.

• Ability to maintain a constant state of alertness and work safely.

• Must possess a cell phone and provide your own internet service.

• Must be able to fulfill the physical demands of the position.

• Ability to successfully perform tasks from a remote location.

🏝️ Benefits

• Competitive salary and benefits package.

• Fully remote working arrangement.

• Flexible working hours.

• Part-time as-needed schedule.

• Opportunity to engage with a global organization.

• Commitment to equal opportunity employment.

• Support from the employer in navigating Careers Page searching and completing profiles/applications for individuals with disabilities.