Physician Support Representative III

This is a fully remote position, open to applicants in New York.

📋 Description

• Execute intricate secretarial and administrative tasks that support clinical, educational, and academic initiatives.

• Prepare clinics, oversee providers' schedules, and enhance provider-patient appointment arrangements.

• Coordinate patient care while providing information and data assistance.

• Manage provider documentation, correspondence, referrals, prior authorizations, and appeals for denied claims.

• Organize travel plans, conference registrations, hotel bookings, lectures, and speaking engagements.

• Conduct research on hospital medical records for physicians, insurance entities, and attorneys.

• Determine the daily surgical and ambulatory procedure order based on the patients' medical conditions and severity.

• Negotiate and approve surgical and Operating Room schedules, including overbooking, rearrangements, and rescheduling.

• Order surgical and procedural equipment, devices, and medications, ensuring their fulfillment.

• Guarantee pre-operative and post-operative education and follow-up information is provided.

• Compile electronic medical record information for disability paperwork.

• Evaluate patient calls, prioritize medical issues, obtain responses from providers, and follow up with patients.

• Act as the primary contact for patients before and after surgical procedures.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• A High School diploma along with 2 years of relevant experience is required.

• An equivalent combination of education and experience will be considered.

• Proficiency in Medical Terminology is preferred.

• Familiarity with surgical and appointment scheduling software (such as Flowcast) is preferred.

• Experience with electronic medical records is preferred.

• Proven customer relations skills are essential.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Supportive work environment fostering teamwork and collaboration.