Physician Relations Team Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily functions of the physician relations team, which includes hiring, onboarding, performance management, and coaching.

• Set performance metrics and quarterly productivity objectives that align with new patient volume targets for each clinical service line.

• Provide coaching, evaluation, and oversight of team members’ sales and outreach skills with physician offices and their staff.

• Direct the planning and goal-setting for quarterly and annual target accounts.

• Conduct regular team and individual check-ins to assess progress.

• Create outreach strategies utilizing CRM data and third-party claims intelligence to identify and secure new referral sources.

• Examine market trends and physician referral patterns to assess the impact and ROI of physician relations outreach initiatives.

• Influence processes for new patient acquisition with practice operations leaders to enhance access, leverage technology, and eliminate patient-friction barriers.

• Collect field intelligence and provide leadership insights on new patient scheduling, referral management processes, competitor strategies, and evolving physician needs.

• Engage in strategic planning, policy and procedure formulation, and management of departmental operations.

⛳️ Requirements

• 8-12 years of experience is preferred.

• Bachelor’s degree in a related field or equivalent work experience is preferred.

• Previous experience collaborating with primary care, specialty care, or value-based care physicians or physician groups is preferred.

• Travel requirement is 10%-15%.

• Experience in managing departmental operations and supervising professional employees, front-line supervisors, and/or business support staff.

• Ability to participate in the development of policies and procedures.

• Capability to ensure that employees operate within established guidelines.

• Proficiency in interacting with subordinates, peers, customers, suppliers, and senior management.

• Skill in resolving operational and project-related issues.

• Ability to achieve consensus among various stakeholders.

• Familiarity with Customer Relationship Management (CRM) data and third-party claims intelligence data.

🏝️ Benefits

• Eligible for bonuses.

• Medical, dental, and vision insurance coverage.

• Paid time off plan.

• Health savings account (HSA).

• 401k savings plan.

• Access to wages before payday with myFlexPay.

• Flexible spending accounts (FSAs).

• Coverage for short- and long-term disabilities.

• Work-life resources.

• Paid parental leave.

• Programs promoting a healthy lifestyle.

• Remote work options available.

• Travel requirement of 10%-15% across the United States.