Physician Relations Team Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily functions of the physician relations team, which includes recruitment, onboarding, performance management, and coaching.

• Set performance metrics and quarterly productivity objectives that align with new patient volume goals for each clinical service line.

• Mentor, assess, and track team members’ sales and outreach capabilities when engaging with physician offices and their staff.

• Direct the planning and goal setting for quarterly and annual target accounts.

• Conduct routine team meetings and one-on-one check-ins to evaluate progress.

• Create outreach strategies by utilizing CRM data and third-party claims intelligence to identify and secure new referral sources.

• Examine market trends and physician referral behaviors to assess the effectiveness and ROI of physician relations outreach initiatives.

• Influence new patient acquisition processes in collaboration with practice operations leaders to enhance access, utilize technology, and mitigate patient-friction obstacles.

• Collect field intelligence and provide leadership with insights on new patient scheduling, referral management methodologies, competitor strategies, and evolving physician requirements.

• Travel 10%-15% across the United States.

⛳️ Requirements

• 8-12 years of relevant experience is preferred.

• Bachelor’s degree in a related field or equivalent work experience is preferred.

• Previous experience with primary care, specialty care, or value-based care physicians or physician groups is preferred.

• Travel requirement: 10%-15%.

• Experience in managing departmental operations and overseeing professional employees, front-line supervisors, and/or business support personnel.

• Proven track record in developing policies and procedures to meet specific objectives.

• Ability to ensure employees adhere to established guidelines.

• Capability to interact effectively with subordinates, peers, customers, and suppliers at various management levels.

• Proficient in resolving operational and project-related issues.

• Ability to obtain consensus among various stakeholders.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Paid time off plan.

• Health savings account (HSA).

• 401k savings plan.

• Access to wages before payday with myFlexPay.

• Flexible spending accounts (FSAs).

• Short- and long-term disability coverage.

• Work-Life resources.

• Paid parental leave.

• Healthy lifestyle programs.

• Bonus eligibility.