Pharmacy Technician – Specialty Outreach

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Collaborate with pharmacists to efficiently prepare prescription orders within established time frames.

• Assist specialty pharmacy operations through customer service, phone outreach, and data entry tasks.

• Engage with patients and healthcare providers, including reaching out to medical offices for prescription clarification.

• Provide updates to patients regarding the status of their prescriptions.

• Aid pharmacist callback queues by securing refill authorizations and clarifying prescriptions.

• Support pre-QA and data entry processes.

• Address email escalations effectively.

• Coordinate with various departments to ensure accurately dispensed prescriptions are delivered promptly.

• Operate under the direct supervision of a pharmacist.

• Maintain and refresh inventory recap reports regularly.

• Collect discontinued or expired medications from stock; appropriately discard or return them while completing necessary documentation.

• Keep meticulous prescription logs.

• Assist in maintaining pharmacy temperature and cleaning logs and document maintenance activities.

• Adhere to safety, quality assurance, accreditation, legal, state, and federal regulatory standards.

• Execute additional tasks as assigned.

• Follow all policies and standards diligently.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Minimum of 2 years of experience as a pharmacy technician or in a medical office setting.

• Knowledge of medications commonly prescribed for chronic or debilitating conditions.

• Valid Pharmacy Technician license in Texas, Florida, Missouri, or California.

• Strong customer service orientation and attention to detail.

• Ability to manage high call volumes effectively.

• Proficient in using computer systems.

• Typing speed of at least 40 words per minute.

• Experience in specialty pharmacy, particularly in Infusion and/or Oncology, is strongly preferred.

• Availability to work Monday through Friday during the designated local-time schedule.

• Willingness to work on some holidays when the business is operational.

🏝️ Benefits

• Comprehensive health insurance coverage.

• 401K retirement plan.

• Stock purchase plans available.

• Tuition reimbursement options.

• Paid time off in addition to recognized holidays.

• Flexible work arrangements including remote, hybrid, field, or office schedules.

• Additional incentive programs may be included in total compensation.