Pharmacy Technician, Call Center Operations Trainer

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Execute assigned daily front-line tasks

• Deliver training on departmental responsibilities to new hires, cross trainees, and current team members needing extra assistance

• Oversee the completion of cross-training by managing communication and scheduling with designated trainees

• Offer subject matter expertise to aid continuous improvement initiatives

• Assist leads and supervisors in evaluating and enhancing team member performance

• Conduct ongoing training for new employees following the completion of their introductory training

• Contribute to departmental workflow while executing essential front-line duties

⛳️ Requirements

• Must be at least 18 years old

• High school diploma or GED is required

• Must possess Pharmacy Technician experience

• Certified by the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate

• Must hold an active Pharmacy Technician license in the state of residence and obtain the New Jersey Pharmacy Technician license within six months of hire

• Flexibility to adjust schedule as necessary, including evenings or weekends

• Capability to perform in an office-based (or remote) environment requiring sitting at a desk for 90% of the time

• Ability to work an average of 40 hours per week and be available outside of standard business hours on an ad-hoc basis

• Applicants must be authorized to work in this country

🏝️ Benefits

• Medical, dental, and vision insurance

• Flexible spending account

• Company-sponsored life insurance

• Short-term disability coverage

• Optional benefits

• 401(k) retirement plan

• Paid Time Off

• Paid holidays