Call Center, B2B Finance and Insurance

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide guidance, assistance, and foster loyalty among Desjardins members and clients.

• Deliver a distinctive and tailored experience in client relations centers.

• Collaborate with small and medium enterprise members and clients to offer financial advice, support, and to sell or adjust financial products.

• Inform Group Benefits clients about group policies, coverage details, claims, beneficiaries, prescription medications, vision care, dental services, extended health care, HSA, and travel insurance.

• Carry out daily client service responsibilities.

⛳️ Requirements

• College Diploma in a relevant discipline.

• At least one year of pertinent experience.

• Alternative combinations of qualifications and relevant experience may be taken into account.

• Excellent communication abilities in both French and English, in both verbal and written forms.

• Work arrangements may vary based on the business needs or performance issues.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation starting in the first year.

• Defined benefit pension plan ensuring predictable, stable income during retirement.

• Group insurance that includes telemedicine services.

• Reimbursement for health and wellness expenses as well as telework equipment.