Pharmacy Support Specialist – Wednesday to Sunday

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Assist with enrollment for new PACE participants.

• Relay pharmacy benefit details to network pharmacies associated with facilities housing CareKinesis PACE members.

• Oversee facility discharges to guarantee medication reconciliation is finalized and delivery to homes is reinstated.

• Offer help desk assistance to network pharmacies.

• Provide education to PACE staff on CareKinesis and network pharmacy procedures for facility participants.

• Initiate outgoing calls to collect or verify information necessary for processing customer requests and supporting pharmacy operations.

• Organize and arrange couriers to ensure prompt medication delivery.

• Place outgoing calls to verify that participants have received their deliveries.

• Exemplify AnewHealth’s Core Values in all communications and interactions.

• Carry out additional tasks as assigned.

• Travel may be necessary for special organizational or departmental events, team meetings, trade shows, conferences, and other client-related engagements.

⛳️ Requirements

• High school diploma is required.

• At least 2 years of customer service experience, ideally in a healthcare environment.

• Capability to communicate effectively and professionally in both written and verbal interactions.

• Proficiency in MS Office Suite.

• Strong computer skills to navigate proprietary software and other applications.

• A strong focus on patient-centered care.

• Excellent telephone communication abilities.

• Outstanding interpersonal and relationship-building skills.

• Familiarity with clinical terminology and its implications.

• Ability to multitask and manage various priorities without compromising quality.

• Detail-oriented and organized.

• Dependable and efficient.

• Availability to work from 2 PM–10:30 PM ET Wednesday–Friday and 9 AM–5:30 PM ET Saturday–Sunday.

• Willingness to be available outside normal business hours on an ad-hoc basis.

• Openness to work rotating weekends approximately four times a year or as needed, along with a rotating holiday schedule.

• Eligibility to work in the country.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible spending accounts.

• Company-paid life insurance.

• Short-term disability benefits.

• Voluntary benefits options.

• 401(k) retirement plan.

• Paid Time Off.

• Paid holidays.

• Flexible remote work arrangements.