Personal Injury Records Coordinator

This is a fully remote position, open to applicants in Honduras, +6 more countries.

📋 Description

• Assist the legal team by handling administrative duties and case-related initiatives.

• Support ongoing preparation for cases and the building of case files.

• Ensure that files are equipped with the necessary information for case assessment and development.

• Report any delays, challenges, or issues to maintain case progression.

• Accurately document the status of record and evidence requests.

• Engage with external agencies, records custodians, medical providers, and other stakeholders to gather records.

• Acquire and oversee investigative materials, such as video evidence and body camera footage.

• Facilitate requests for medical records, police reports, and other necessary documentation.

• Monitor outstanding documentation requests and ensure follow-up until completion.

• Keep electronic case files accurate, organized, and up-to-date.

• Identify and rectify missing, incomplete, outdated, or inconsistent information.

• Review and audit case files for necessary documentation, evidence, and records.

• Take charge of assigned responsibilities and drive tasks to completion.

• Identify additional evidence or documentation that could enhance case strength.

⛳️ Requirements

• A minimum of 1 year of experience as a legal assistant or in records retrieval/management/coordinating roles.

• Experience in Personal Injury cases is essential.

• Proficient communication skills in both English and Spanish.

• Exceptional attention to detail.

• Strong organizational and time management skills.

• Experience in auditing and reviewing case files.

• Skills in records retrieval and evidence collection.

• Strong problem-solving and critical thinking abilities.

• Aptitude for identifying gaps and inconsistencies in documentation.

• Initiative and a sense of ownership in tasks.

• Persistence in follow-up activities.

• Resourcefulness in overcoming challenges.

• Professional written and verbal communication skills.

• Capability to handle confidential information.

• Ability to work independently.

• Adaptability in a fast-paced work environment.

• Teamwork and collaboration skills.

• Availability for remote work in Eastern Standard Time (EST).

• Availability from Monday to Friday.

• Familiarity with CRM: FileVine.

• Proficient in Microsoft Outlook.

• Knowledge of Google Workspace.

🏝️ Benefits

• Opportunity to work remotely.

• Environment of a company with Great Place to Work Certification.