Permit Operations Lead

This is a fully remote position, open to applicants in Illinois, +10 more states.

📋 Description

• Act as the primary resource for customers regarding permit status, timelines, and requirements.

• Offer training, coaching, feedback, and guidance to junior team members.

• Conduct team one-on-ones and supervise the work of junior members.

• Manage the complete lifecycle of permit applications.

• Investigate requirements, prepare forms, collect documentation, and submit applications to the appropriate authorities.

• Generate comprehensive permit progress reports and deliver regular updates to customers and stakeholders.

• Recognize opportunities for process improvements and apply best practices to enhance workflows and minimize bottlenecks.

• Ensure that permit applications are thorough, accurate, and adhere to jurisdictional standards.

• Actively monitor permit statuses and liaise with authorities to accelerate approval processes.

⛳️ Requirements

• 3–5+ years of pertinent experience in construction permitting, project management, or a comparable position.

• Practical knowledge of the permitting landscape throughout the Midwest.

• Strong familiarity with permitting processes in Minnesota, Michigan, Iowa, and Wisconsin.

• General knowledge of permitting practices in other Midwest states.

• Established connections with municipalities and inspectors in the relevant states.

• Comfortable serving as a regional escalation point for local jurisdictions.

• Proven ability to identify and resolve restrictions faced by third-party permit expediters.

• Exceptional skills in project management.

• Excellent communication and interpersonal abilities.

• Capability to work cross-functionally and collaborate with Authorities Having Jurisdiction (AHJs).

• Leadership experience preferred: at least 2 years of leading, managing, and mentoring teams.

• Must reside and work in Illinois, Indiana, Michigan, Ohio, Wisconsin, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, or South Dakota.

• Legally authorized to work in the United States.

• Must not require employment visa sponsorship.

🏝️ Benefits

• Competitive salary.

• Significant equity in a rapidly growing company.

• 100% company-paid base medical, dental, and vision coverage for employees.

• Healthcare FSA.

• 401(k) savings plan.

• Unlimited PTO.

• Paid family leave.

• Home office and equipment stipend.

• Daily lunch and dinner provided in-office.

• Commuter benefits (pre-tax transit and parking).