Performance Tester

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess and guarantee the scalability, reliability, and responsiveness of Salesforce applications across various Salesforce environments.

• Strategize, design, execute, and evaluate performance tests across Salesforce Orgs, integrations, APIs, and custom components.

• Formulate performance testing strategies for Salesforce Service Cloud and Experience Cloud.

• Create and implement performance test scripts utilizing tools such as JMeter and LoadRunner.

• Simulate user loads for Salesforce UI, Experience Cloud portals, API integrations, and batch/async processes.

• Verify response times, throughput, latency, governor limits, platform events, and asynchronous queue responses.

• Record performance defects with comprehensive reproduction steps and logs.

• Capture, analyze, and report performance metrics related to Apex, SOQL queries, flows, REST/SOAP APIs, and LWC components.

• Assess integration performance across external APIs, AWS/Snowflake data fetches, and authentication flows.

• Collaborate with developers, architects, and cross-functional teams to enhance code, configurations, integrations, and caching.

• Establish advanced monitoring as necessary to evaluate system performance.

• Confirm scalability for high-traffic public portals, high-volume APIs, seasonal surges, and enterprise releases.

• Engage in Agile software development practices, including standups, planning, grooming, and estimation.

• Conduct peer reviews of test cases and testing documentation.

• Provide remote support for Centers for Medicare and Medicaid Services activities through the FSSSO program.

⛳️ Requirements

• Master’s degree with over 8 years of practical performance testing experience, including at least 4 years specifically in Salesforce performance testing.

• Direct experience with large, intricate Salesforce projects.

• Proficient in navigating Salesforce with a thorough understanding of Salesforce terminology.

• Expertise in QA test management for Salesforce, covering both functional and non-functional testing.

• Experience in executing test plans and regression test suites, encompassing UI, backend, components, and integrations, using web and API automation.

• Practical experience in developing automation test scripts from the ground up.

• Familiarity with Micro Focus/OpenText, Performance Center (LoadRunner), Selenium WebDriver, and/or Cucumber with RESTful services.

• Knowledge of integrating testing tools with Jenkins/GitHub.

• Extensive experience in creating testing documentation, including Test Summary Reports and requirements traceability reports.

• Ability to analyze performance test reports and identify application and infrastructure performance issues and bottlenecks.

• Capability to assess and enhance network performance.

• Understanding of API integration performance testing with REST, SOAP, and GraphQL.

• Outstanding oral and written communication and presentation abilities.

• Proficient in conveying complex technical topics to both technical and non-technical audiences.

• Willingness and capability to obtain a CMS Public Trust clearance (T4).

• Must have resided in the United States for at least three of the last five years.

• Salesforce Experience Cloud Consultant certification is preferred.

• Experience in testing Salesforce-to-Snowflake ETL/ELT pipeline performance is preferred.

• Familiarity with CI/CD pipeline integration for automated performance testing is preferred.

• Experience in working with or interfacing with CMS is preferred.

• Ability to resolve issues independently and devise alternative solutions.

• Proficiency with data exchange tools and technologies, including APIs.

• Experience in interpreting customer business requirements, writing functional test cases, and conducting software quality tests.

• Experience with proactive monitoring technologies such as New Relic, AppDynamics, DynaTrace, and/or Splunk.

• Expert understanding of Salesforce best practices.

• Experience in testing real-time data synchronization against batch-processing performance trade-offs.

• Experience in a Scrum and/or SAFe Agile environment.

• Salesforce Administration experience.

• Experience using JMeter.

• Extensive experience with defect tracking tools such as JIRA.

🏝️ Benefits

• Comprehensive benefits and wellness programs.

• 401K plan with company matching.

• Competitive salary.

• Paid time off.

• Medical plan options, some including Health Savings Accounts.

• Dental coverage options.

• Vision coverage options.

• Flexible work weeks where feasible.

• Vacation, sick, and personal leave.

• Paid holidays.

• Paid parental leave.

• Military leave.

• Bereavement leave.

• Jury duty leave.

• Typically, 15 days of paid leave per calendar year for new employees.

• 10 paid holidays annually.

• Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees.

• Short- and long-term disability benefits.

• Life insurance coverage.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.