This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in various small-scale AI and automation initiatives, such as prototypes that condense IT service tickets, assess performance metrics, or analyze operational trends.

• Aid in the preparation, organization, and review of datasets utilized for dashboards, reporting, and AI experiments.

• Experiment with prompts and basic AI-agent workflows, document findings, and propose enhancements under team supervision.

• Write or revise fundamental scripts, queries, or lightweight interfaces using tools like Python or JavaScript.

• Support testing and debugging by identifying problems, documenting observations, and assisting in validating outcomes.

• Engage in team meetings and Agile processes; share updates, raise inquiries, and document work for the benefit of fellow team members.

⛳️ Requirements

• Currently enrolled in an accredited college or university, pursuing a degree in Computer Science, Data Science, Information Technology, Engineering, or a related discipline.

• US citizenship is required.

• Involvement in coursework, academic projects, or personal projects that encompass programming, data analysis, or AI/ML concepts.

• Basic experience with Python, JavaScript, or another programming language.

• Eagerness to learn about generative AI, automation, and IT service management.

• Strong communication skills, the ability to collaborate with a team, and a willingness to learn new tools with support.

• Capability to obtain and maintain a Secret clearance, as needed for the position.

• Familiarity with APIs, SQL, data visualization, or basic web development through coursework or projects.

• Exposure to large language models, prompt engineering, or AI-assisted development tools.

• Interest in IT operations, service management platforms, or Agile software development.

• Experience working collaboratively on a student team, internship, research project, or open-source initiative.