Performance Coach, Mechanical

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Assess the current practices of members' automotive shops and suggest enhancements in line with ATI best practices and techniques.

• Offer coaching, consultation, and mentorship to members to assist them in achieving their business goals and aspirations.

• Lead members through ATI’s 48-month re-engineering program and alumni initiatives.

• Actively listen to the needs of shop owners.

• Engage with members through phone, Zoom, and email communications.

• Analyze financial statements, assess competitors, and evaluate business practices.

• Create new business models or formulate recommendations to present to clients.

• Provide consultation, training, mentorship, and coaching to clients.

• Support clients in establishing the foundational elements of a profitable business.

• Achieve or surpass ATI objectives, including client return on investment, CSI scores, report cards/road maps, alumni conversation rate, weekly client engagement, and class attendance.

• Track members' program progress and align their needs with their desires.

• Complete necessary startup agreement documentation and coach-client agreements.

• Record clear weekly notes following client/coach conversations.

• Supply research and content for articles, classroom instruction, and training materials.

• Participate in weekly Coaches meetings and keep abreast of trends in service-related industries.

• Attend Shop Owner’s Dinner Events, the annual SuperConference, industry events, ATI classes, peer/performance groups, podcasts, owner events, presentations, and tradeshows.

• Join required company meetings and conduct weekly One-on-Ones with Team Leaders.

• Manage calendar and time efficiently.

⛳️ Requirements

• At least 10 years of overall automotive experience, heavily focused on service writing, shop management, operations management, or prior shop ownership, ideally within the independent, non-dealer, aftermarket sector.

• Experience in operations management, preferably within an aftermarket chain with established internal structures and processes.

• Outstanding coaching and mentoring abilities.

• Strong understanding of automotive business operations.

• Capacity to influence others through telephone and videoconferencing communications.

• Minimum of 4 years of experience in teaching, instructing, and mentoring small business owners or employees.

• Clear comprehension of the challenges faced by independent shop owners.

• Proven experience in consultative management, people development, and business management, with a history of working in organizations that set monthly goals.

• Proficient in computer applications, particularly Word and Excel.

• Familiarity with SalesForce CRM is a plus.

• Strongly preferred sales capabilities.

• Experience in accounting or P&L management.

• Background in marketing and online/social media.

• Writing skills with an interest in contributing articles to industry magazines are a plus.

• Solid understanding of how to attract and retain high-quality employees across all experience levels.

• Excellent communication, interpersonal, and persuasion skills.

• Ability to persuade business owners to implement significant changes and paradigm shifts.

• Maintain a professional personal image.

🏝️ Benefits

• Health and wellness benefits.

• Paid time off.

• Holiday pay.

• Access to 50% of earned wages at any time through the myFlexPay program.