People Technology Analyst, Workday PATT & Benefits

atOpenAIRemoteUS flagUnited StatesFull-timePeople OperationsMid-levelSenior$187k – $280k/year

Posted Oct 2

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of Workday configuration and enhancements related to Absence, Time Tracking, and Benefits.

• Design and oversee absence plans, accruals, eligibility criteria, leave processes, time entry regulations, calculations, validations, and approvals for a growing global workforce.

• Collaborate with the Payroll systems owner to ensure accurate data flow into payroll.

• Investigate source data discrepancies and assess the downstream effects of changes.

• Manage US and international benefits configuration independently, including benefit plans, eligibility criteria, enrollment events, life events, coverage levels, and rates.

• Lead open enrollment systems readiness, encompassing configuration, testing, launch, and support.

• Work alongside technical teams and benefits vendors to maintain and resolve integration issues.

• Spearhead systems work for new countries and entities, policy updates, and evolving employee requirements.

• Convert local needs into Workday configuration.

• Manage projects from discovery and prioritization through configuration, testing, release, documentation, and adoption.

• Remain accountable for solution performance post-launch.

• Collaborate with engineers to enhance integrations and develop automation or AI-assisted workflows.

• Ensure system security, data quality, reporting, and change controls are maintained.

• Address production issues and resolve underlying causes.

• Develop documentation and training for employees, managers, and People teams.


⛳️ Requirements

• In-depth, hands-on expertise in Workday across Absence and Time Tracking.

• Experience in designing, configuring, testing, and supporting interconnected Workday Absence and Time Tracking workflows.

• Proven track record of independently managing Workday Benefits configuration for both US and international programs.

• Experience with open enrollment, eligibility criteria, life events, and connections to benefits vendors.

• Understanding of how time, absence, and benefits data integrate into payroll and downstream systems.

• Capability to test changes and troubleshoot issues with relevant system stakeholders.

• Experience in translating complex policies and business requirements into maintainable system designs, including country-specific configurations.

• Strong technical skills in Workday, including business processes, calculated fields, reporting, security, and data loads.

• Ability to troubleshoot integrations with technical partners effectively.

• Experience managing systems throughout implementation and ongoing operations.

• Record of enhancing system reliability and user experience.

• Strong product judgment and effective prioritization skills.

• Clear communication skills and the ability to collaborate across People, Payroll, Benefits, Finance, and Engineering teams.

• Comfort in navigating ambiguity while balancing urgent operational needs with long-term improvements.

• Preferred: Experience with Global Absence, Time Tracking, or Benefits implementations and new country or entity launches.

• Preferred: Collaboration with software engineers on internal products, integrations, or workflow automation.

• Preferred: Practical application of AI to enhance systems work, documentation, testing, or employee support.

• Preferred: Relevant Workday certifications or Workday Pro credentials.


🏝️ Benefits

• Equity.

• Performance-related bonus(es) for eligible employees.

• Medical, dental, and vision insurance for you and your family.

• Employer contributions to Health Savings Accounts.

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit).

• 401(k) retirement plan with employer match.

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents).

• Paid medical and caregiver leave (up to 8 weeks).

• Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.

• 13+ paid company holidays.

• Multiple paid coordinated company office closures throughout the year.

• Paid sick or safe time.

• Mental health and wellness support.

• Employer-paid basic life and disability coverage.

• Annual learning and development stipend.

• Daily meals in offices and meal delivery credits as eligible.

• Relocation support for eligible employees.

• Charitable donation matching and wellness stipends may also be provided.

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