Head of People

This is a fully remote position, open to applicants in Serbia, +4 more countries.

📋 Description

• Develop and implement a People strategy that aligns with business requirements.

• Lead a streamlined HR and Recruitment team while enhancing its overall effectiveness.

• Enhance sourcing techniques, candidate evaluations, hiring criteria, and overall quality of hires.

• Analyze recruitment funnels and the complete HR lifecycle; monitor deviations, identify root causes, and execute corrective measures.

• Establish onboarding, performance management, feedback, retention, and professional development processes.

• Foster a sustainable culture characterized by engagement, accountability, and high performance.

• Create and continuously refine People dashboards, KPIs, and management reporting systems.

• Tailor people practices to align with corporate functions, site teams, and potentially hospitality operations.

• Collaborate with leadership on organizational effectiveness, headcount planning, and employee performance management.

• Supervise international People operations and work alongside Legal and Finance teams to ensure compliance.

• Personally lead the implementation and adoption of improvements.

⛳️ Requirements

• Extensive senior HR leadership experience with a strong emphasis on recruitment and organizational development.

• Demonstrated success in enhancing the quality of hires, retention rates, probation outcomes, and overall performance.

• Practical experience in auditing comprehensive HR processes, recruitment funnels, and identifying process deviations.

• Strong expertise in HR and Recruitment analytics, KPIs, root-cause analysis, and continuous improvement methodologies.

• Experience in performance management, employee engagement, culture building, organizational design, and workforce planning.

• Ability to design practical processes and champion their adoption across various business functions.

• Familiarity with distributed international teams and understanding of contractor/employment arrangements.

• Strong leadership skills, stakeholder management capabilities, problem-solving acumen, ownership mentality, and fluency in English.

• Proficiency in Russian is an advantage.

• Preferred experience includes in-house recruitment or HR roles within the construction, real estate, architecture, design, or hospitality sectors.

🏝️ Benefits

• Opportunity to develop and shape the People function within an international luxury hospitality organization.

• Direct participation in strategic organizational decisions and impactful transformations.

• High degree of autonomy, ownership, and visibility in interactions with senior leadership.

• International exposure, remote working opportunities, and occasional travel.

• Entrepreneurial work environment with a lean, collaborative, and multidisciplinary team.