People Systems and Automation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Map existing People processes

• Redesign processes prior to automation

• Develop workflows and automations utilizing HRIS and various tools, including Rippling, Slack, and Notion

• Design for exceptions and edge cases within processes

• Oversee joiner, mover, and leaver execution throughout the employee lifecycle

• Minimize human intervention in People processes

• Bridge operational gaps between People, IT, Finance, and Payroll

• Establish internal mobility processes for promotions, transfers, manager changes, and entity modifications

• Identify and eliminate manual handling

• Decrease employee and manager support inquiries

• Track reductions in hours, tickets, or errors

• Draft and maintain Standard Operating Procedures (SOPs) and runbooks

• Ensure processes are maintainable by others

• Keep process documentation as a reliable source of truth

• Create scalable processes that comply with audit and regulatory requirements

• Collaborate with IT and Finance on process controls and documentation

⛳️ Requirements

• Proven experience in building People Ops/HR Systems in a rapidly growing company, ideally through a period of significant expansion

• Experience with implementing or migrating an HRIS

• Practical experience in creating workflows and automations within HR systems or related tools

• Proficiency in working with triggers, conditions, integrations, and failure scenarios

• Strong systems thinking skills, including understanding triggers, conditions, failure modes, and edge cases

• Ability to discern what should not be automated and articulate the reasoning

• Excellent writing and documentation abilities

• Experience managing operations across multiple countries and entities, including Employer of Record (EOR) or contractor groups

• Familiarity with the employee journey from hiring to separation

• Quick adaptability to new tools

• Experience with Rippling or similar implementation (preferred)

• Familiarity with APIs, webhooks, or integration tools (preferred)

• Experience with IPO readiness or preparations for SOC 2 and SOX (preferred)

🏝️ Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency

• Comprehensive health and dental insurance, including a dedicated budget for mental health

• RRSP matching, 401K, and Pension Scheme

• 100% Parental Leave top-up for up to 6 months for either parent

• Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement

• Education and learning stipend for conferences, courses, and coaching

• 6 weeks of paid vacation (30 working days)

• Budget for travel to other offices if you are remote

• Annual company offsite

• Daily lunch program, snacks, and regular community and social events for office-based employees

• Co-working benefits for employees not located near an office

• $500 home office stipend