People Ops Generalist

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute precise and timely bi-weekly payroll using Gusto and Deel for both employees and contractors.

• Maintain HRIS records related to compensation, time off, benefits, onboarding, and offboarding processes.

• Establish payroll taxes, workers’ compensation, and unemployment insurance in new states.

• Reconcile any failed filings and manage the HR virtual mailbox effectively.

• Read and respond to communications from vendors and government agencies.

• Act as the confidential initial point of contact for employee inquiries and employee relations matters.

• Elevate issues to the Head of People when necessary.

• Assist with benefits inquiries and support during open enrollment.

• Oversee the intake and processing of leaves, accommodations, and time-off requests.

• Review and update HR policies and practices in line with evolving federal and state employment laws.

• Supervise and enhance the onboarding and offboarding processes.

• Automate repetitive People Operations tasks utilizing AI technologies.

• Collaborate with Finance, Recruiting, IT, Operations, and various managers across the organization.

• Report directly to the Head of People.

• Contribute to the development of scalable systems, processes, and self-service resources as the company expands.

⛳️ Requirements

• 4 to 7+ years of experience in People Operations or HR.

• Hands-on responsibility for payroll management.

• Experience in executing multi-state payroll and ensuring compliance.

• Familiarity with registering a company in new states.

• Experience handling agency notices.

• Proven track record in resolving failed tax filings.

• Strong understanding of federal and state employment laws.

• Knowledge of FMLA and state leave programs.

• Familiarity with ADA accommodations.

• Knowledge of wage and hour regulations.

• Exceptional attention to detail.

• Discretion, empathy, and sound judgment in sensitive employee situations.

• Ability to create systems and automate repetitive tasks.

• Enthusiasm for utilizing AI tools such as Claude.

• Capability to excel in a fully remote, fast-paced environment while managing time-sensitive tasks.

• Experience in the digital health or autoimmune/chronic condition sectors is a plus.

• Familiarity with Google Workspace, Slack, Notion, Claude, Gusto, and Deel is advantageous.

• Eligibility to work in the United States; application will inquire if immigration sponsorship is required.

🏝️ Benefits

• Meaningful equity opportunities.

• Comprehensive benefits package.

• Fully remote work environment.

• Annual company retreat.

• Diverse, inclusive, and authentic team culture.

• Accommodations available during the hiring process.