People Operations Systems Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Administer, maintain, and enhance the HRIS to guarantee data accuracy, system efficiency, and a smooth user experience.

• Serve as the subject matter expert regarding HRIS functionality, configuration, reporting, and troubleshooting.

• Lead and assist in the implementation and alignment of a new global system across various regions and business units.

• Oversee HRIS upgrades, enhancements, and comprehensive implementation projects from requirements gathering to go-live.

• Configure and sustain system workflows, approval processes, and integrations with other business platforms.

• Develop and maintain HR dashboards, reports, and analytics.

• Ensure data integrity through routine audits, testing, and data governance practices.

• Identify, design, and enact opportunities to streamline and automate People & Culture processes.

• Map current-state processes, pinpoint pain points, and create future-state workflows.

• Drive process improvement initiatives across HR systems and Total Rewards operations.

• Document standard operating procedures and uphold process documentation.

• Collaborate with HR, Finance, and business leaders on workforce planning, reporting, and cross-functional process alignment.

• Train and assist end-users on HRIS tools, workflows, and system enhancements.

• Monitor system performance and workflow effectiveness, recommending ongoing improvements.

• Support project planning, testing, and change management for implementations and upgrades.

• Coordinate with vendors and internal stakeholders to troubleshoot issues and deliver enhancements.

• Contribute to ongoing improvement initiatives across HR systems and operations.

⛳️ Requirements

• Bachelor’s degree in human resources, Business Administration, Information Systems, or a related discipline.

• 5-8+ years of experience in HRIS administration, systems analysis, or HR operations/process enhancement.

• Practical experience with HRIS platforms (e.g., Workday, UKG, Dayforce, SAP SuccessFactors) and HR data management.

• Demonstrated experience with HRIS implementation, system optimization, or process improvement projects.

• Strong analytical capabilities with proficiency in Excel and HR reporting/BI tools.

• Experience in process mapping, workflow design, and documentation (e.g., Visio, Lucidchart, or similar).

• Exceptional attention to detail with a high level of accuracy in data management.

• Ability to interpret data and provide actionable insights and recommendations.

• Excellent problem-solving, organizational, and project management skills.

• Strong communication and interpersonal abilities, with the capacity to collaborate across teams and convert business needs into system requirements.

• Experience with system integrations and an understanding of data flows between HR platforms is a plus.

• HRIS or systems-related certifications (e.g., Workday, UKG, PMP, Lean Six Sigma) are considered advantageous.

🏝️ Benefits

• 37.50 hour workweek with early Fridays throughout the year.

• PTO and vacation policy.

• Selection of modular health plans.

• Health spending account.

• Free Telemedicine services.

• Opportunities for learning and growth within Medisca.

• Medisca contributes to a deferred profit-sharing plan (DPSP) when you invest in RRSPs.

• Employee Referral Program.

• Company events hosted throughout the year.