People Operations Specialist

This is a fully remote position, open to applicants in Croatia.

📋 Description

• Take ownership of and manage the company-wide goals framework within Jira, ensuring the maintenance of goal hierarchies, due dates, labels, and linked work across the company, team, and individual levels.

• Develop and uphold Jira dashboards that reflect goal progress and assist managers with sprint and capacity planning.

• Guarantee that goal data is accurately transferred between Jira and the HRIS, which includes importing summary data for performance reviews.

• Leverage AI tools to analyze goal progress, identify risks and trends, and generate reports for the People & Culture team and Senior Leadership.

• Provide training and support to managers and employees regarding the goals process.

• Oversee the entire performance review cycle, managing timelines, communications, and tracking completion.

• Utilize AI tools and goals dashboards to pre-fill review documentation.

• Gather employee self-reflections in written or voice-note formats and coordinate their transcription.

• Manage manager, self, and peer reviews throughout the organization.

• Evaluate completed reviews, highlight follow-up items, and prepare cases for triage with the COO.

• Organize live review meetings, including sending notices, preparing pre-reads, selecting channels, and recording agreed next steps in Jira.

• Schedule and facilitate wellbeing check-ins, tracking related actions.

• Incorporate review insights into learning and development planning alongside the L&D Specialist.

• Continuously enhance goals and review processes through AI and automation.

• Keep process documentation clear, current, and accessible.

• Provide administrative assistance to the People & Culture team, including preparing documents, maintaining records, generating reports, organizing meetings, and addressing employee inquiries.

• Plan social events for both office-based and remote employees.

• Serve as a culture ambassador for Buckhill.

⛳️ Requirements

• A degree in a relevant field or equivalent experience.

• Minimum of 2 years of experience in People Operations, HR operations, or a similar role, preferably with exposure to performance management processes.

• Proficient in Jira and Confluence, including dashboards, filters, and process administration; experience with Jira automation is a plus.

• Comfortable utilizing HRIS systems, ideally HiBob or similar, including reporting and data imports.

• Analytical and data-driven, capable of transforming goals and review data into clear insights and reports.

• A genuine interest in AI tools and their application in people processes.

• High level of discretion with the ability to handle confidential and sensitive employee information, including wellbeing issues.

• Exceptional organizational skills, capable of managing company-wide cyclical processes to deadlines with minimal supervision.

• Excellent written and verbal communication skills in English, along with strong collaboration abilities.

• A self-starter who is bold, willing to explore innovative ideas, and open to sharing new concepts.

🏝️ Benefits

• Remote work.

• Sponsored professional development.

• Fully covered sick leave.

• Child and family assistance.

• A friendly and supportive team environment.

• Opportunities for career transitions.

• A balanced work-life experience.

• Permanent full-time contract.

• Flexible working schedule.

• Options for multi-role engagements.

• Opportunities for leadership development.