Head of People

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the People Operations and Human Resources functions throughout the organization.

• Create scalable HR policies, processes, and internal documentation to support company growth.

• Collaborate with the Legal team to ensure adherence to federal, state, and local employment laws.

• Manage employee relations, workplace investigations, conflict resolution, and performance management.

• Design and oversee performance reviews, manager enablement, and people metrics.

• Take charge of onboarding, offboarding, employee records, HRIS, payroll coordination, and benefits administration.

• Keep the employee handbook, company policies, and employment documentation updated.

• Work alongside Recruiting to ensure compliant hiring practices and enhance the new hire experience.

• Coordinate employment-based immigration processes in collaboration with outside counsel.

• Collaborate with Finance on compensation benchmarking, promotions, leveling, and equity administration.

• Partner with Compliance on security, confidentiality, onboarding, and access control related to personnel.

• Advise managers and executives on organizational design, leadership development, employee relations, and change management.

• Propel strategic People initiatives to facilitate effective company scaling.

⛳️ Requirements

• A Bachelor's degree (or equivalent experience) in Human Resources, Business Administration, Organizational Psychology, or a related field; advanced degree or HR certification is preferred.

• 10+ years of progressive experience in Human Resources or People Operations, demonstrating ownership of core HR functions such as employee relations, performance management, employment compliance, benefits, and HR operations.

• Practical experience in managing benefits administration, leave management, payroll coordination, employee records, onboarding/offboarding, HRIS administration, and necessary employment documentation.

• Proven experience in building or scaling People Operations within a rapidly growing technology company.

• Extensive hands-on experience in handling complex employee relations issues, including performance challenges, terminations, workplace complaints, investigations, and conflict resolution.

• In-depth understanding of U.S. employment law, compliance, employee relations, and HR best practices.

• Experience collaborating with Legal on employment-related matters and organizational compliance.

• Familiarity with employment-based immigration processes.

• Experience in designing and administering company-wide performance management programs, encompassing performance reviews, manager guidance, performance improvement, and promotion processes.

• Experience in developing or managing compensation and leveling frameworks, including benchmarking, salary decisions, promotions, and equity programs.

• Strong leadership, communication, and stakeholder management abilities.

• Capability to function effectively in fast-paced, high-growth settings.

• Preferred: experience in supporting rapidly scaling organizations; managing distributed or multi-state workforces; establishing People Operations outside the U.S.; knowledge of Rippling, BambooHR, Workday, or similar HRIS platforms; SHRM-SCP, SPHR, or equivalent certification.

🏝️ Benefits

• Performance-based annual bonus

• Support for conferences, continuing education, or leadership training

• Fully remote, U.S.-based work environment

• Comprehensive health, dental, and vision coverage

• Generous PTO and paid holiday schedule

• 401(k) plan