People Operations Manager, Data & Reporting

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Manage headcount, attrition, and comprehensive people cost reporting from start to finish

• Develop reporting for executives and board members

• Establish meaningful people metrics and their interpretations

• Reconcile headcount data between People and Finance

• Refine reporting taxonomies, starting with the categorization of termination reasons

• Detect and address data quality issues

• Implement checks to prevent erroneous data from being entered into systems

• Oversee the employee data model, including definitions and governance

• Collaborate with the HRIS team to facilitate necessary reporting

• Challenge existing systems and enhance them according to the data vision

• Manage US and global benefits administration, including renewal cycles and open enrollment

• Handle employee records, employment verification, and data requests

• Assist the team with daily employee inquiries

• Automate recurring reporting tasks

• Empower managers and leaders to access their own data

• Minimize manual reporting requests

• Generate reports that are suitable for audits and external diligence

• Collaborate with Finance and IT on data controls and evidence

• Design People Operations systems to support future company growth

⛳️ Requirements

• Over 5 years of experience in people analytics and reporting in dynamic, scaling environments

• Significant experience in delivering people operations solutions across all areas of the talent journey

• Experience with HRIS implementation or migration

• Proven ability to build reports from the ground up

• Proactively identify and resolve data quality issues, ensuring high standards for clean and dependable analytics data

• Effectively convey data insights, including numerical findings, source methodologies, and explanations for discrepancies

• Write clearly and default to thorough documentation

• Experience managing operations across various countries and entities, including EOR or contractor populations

• Comfortable navigating the employee journey from hire to exit

• Quick to adapt to new tools

• Experience with Rippling or its implementation is a plus

• Proficient in building reports using a BI tool or working effectively with SQL

• Familiarity with IPO readiness, SOC 2, and SOX preparation

🏝️ Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch

• Comprehensive health and dental benefits, including a separate budget for mental health

• RRSP matching, 401K, and Pension Scheme

• 100% Parental Leave top-up for up to 6 months for either parent

• Annual enrichment benefits: arts & culture, fitness/wellness, quality time, and workspace improvement credit

• Education and learning stipend for conferences, courses, and coaching

• Six weeks of paid vacation (30 working days)

• Budget for travel to other offices if you are working remotely

• Annual company offsite event

• Daily lunch program, snacks, and regular community and social events for office employees

• Co-working benefit for employees who are not located near an office

• $500 home office stipend