People Operations Lead

This is a fully remote position, open to applicants in Arizona, +25 more states.

📋 Description

• Act as a strategic advisor to the Senior Director, People & Culture.

• Convert organizational vision and priorities into implementable strategies.

• Advocate for the Senior Director's objectives in cross-functional and leadership discussions.

• Ensure HR strategy is in alignment with organizational goals.

• Spearhead organizational change, workforce planning, and talent management initiatives.

• Monitor regional, federal, and international HR legislation to ensure compliance.

• Collaborate in the development of HR policies and procedures.

• Guide and mentor the Payroll & People Systems Specialist.

• Ensure accountability for the effectiveness, compliance, and operational integrity of U.S. payroll.

• Supervise and mentor the Global Benefits & Leave Specialist.

• Manage the design, compliance, and administration of benefits and leave programs across various regions.

• Serve as a key contact with brokers, carriers, and Employer-of-Record partners.

• Oversee renewals, plan design, and the strategy for open enrollment.

• Manage BambooHR and the overall People & Culture technology ecosystem, including integrations, workflows, data integrity, and permissions.

• Direct HR system implementations and process enhancements.

• Address complex, sensitive, or high-risk employee relations issues.

• Provide coaching to the People & Culture Business Partner on performance challenges and formal action plans.

• Ensure that managers effectively conduct performance evaluations and development discussions.

• Collaborate on the design and evaluation of learning and career development programs.

• Cultivate a positive, inclusive, and transparent culture while promoting DEI initiatives.

• Perform additional responsibilities and assist with special projects as required.

⛳️ Requirements

• Bachelor's degree in HR, business administration, or a related field, or a comparable combination of education and experience.

• Over 7 years of progressive experience in HR/People & Culture, including strategic HR partnership, People Operations, and leadership roles.

• Proven experience in leading, mentoring, or managing HR professionals.

• Comprehensive knowledge of employee relations, performance management, talent management, organizational development, and HR technology.

• In-depth understanding of U.S. employment law and compliance across various jurisdictions.

• Strong expertise in U.S. payroll, benefits, and leave administration, including renewals, plan design, and vendor/broker management.

• Experience in overseeing HRIS workflows, integrations, data integrity, permissions, and system implementations.

• Ability to manage complex and sensitive employee relations matters discreetly and diplomatically.

• Experience in leading organizational change management and workforce planning efforts.

• Strong analytical and decision-making abilities utilizing people data and HR metrics.

• Excellent written and verbal communication skills.

• Capability to work independently in a fully remote environment and occasionally across time zones.

• Willingness to travel internationally up to 10% each year.

• Preferred certifications include SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalents.

• Experience with EOR providers and global benefits/employment practices is preferred.

• Familiarity with BambooHR or similar HRIS is preferred.

• Experience in a global, distributed, nonprofit, and/or remote-first organization is preferred.

• History of supporting organizations during growth or transformation is preferred.

• Located in the U.S., preferably within the Eastern Time Zone.

🏝️ Benefits

• Global benefits and leave offerings.

• Remote-first work culture.

• Chance to contribute to a global environmental nonprofit.

• Opportunity to collaborate with a diverse team spanning over 20 countries.

• International travel up to 10% per year.

• Standard 40-hour work week.