People Operations Lead

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee the complete onboarding and offboarding processes in collaboration with Recruitment and IT.

• Manage Rippling as the HRIS, ensuring the accuracy of employee data and workflows.

• Administer the Deel EOR workforce, which includes onboarding, contract modifications, and daily communication with Deel.

• Provide support to employees across US, UK, and Australian entities, managing contracts, leave, and local compliance requirements.

• Administer regional benefits, such as the US Open Enrollment process in conjunction with the broker.

• Collaborate with Finance on payroll, accurately tracking starters, leavers, and changes.

• Address sensitive employee matters, including performance discussions, exits, and investigations.

• Act as the primary contact for inquiries regarding policies, leave, benefits, and documentation.

• Document and enhance HR processes for scalability across different countries and time zones.

• Report directly to the COO and work closely with teams in Recruitment, IT, and Finance.

⛳️ Requirements

• A minimum of 5 years in HR operations, preferably within a fast-paced, globally distributed organization.

• Proven experience managing sensitive employee issues with discretion and sound judgment.

• Practical experience with Rippling or a comparable HRIS.

• Experience in managing an EOR workforce, ideally through Deel.

• Familiarity with Australian employment regulations.

• Knowledge of the US employment landscape, with exposure to the UK being a strong advantage.

• Strong attention to detail and a proven history of ensuring dependable operations.

• Exceptional written communication that is both clear and approachable.

• Ability to work across various time zones, with sufficient flexibility to align with US and UK hours.

• Experience in the crypto, Web3, or online gaming sectors is a plus.

• Background in supporting US employees and benefits is an added advantage.

🏝️ Benefits

• Competitive salary and equity package.

• Flexible leave options.

• Remote-first work environment.