People Operations Generalist

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the primary contact for employee relations issues.

• Perform initial evaluations and standard investigations, ensuring comprehensive documentation, and collaborate with the Director of People Operations on intricate or high-risk situations.

• Offer managers advice on performance discussions, attendance, accommodations, and policy implementation.

• Manage leaves of absence from start to finish across all operational states, including FMLA, CFRA, PDL, and state-specific paid leave programs.

• Coordinate leave management with payroll and benefits providers.

• Oversee the interactive process for workplace accommodations.

• Take ownership of the multi-state compliance calendar, which includes necessary postings, state registrations, new-hire reporting, wage and hour regulations, EEO-1, and California pay data reporting.

• Keep track of legislative and regulatory updates and convert them into policy and process revisions.

• Ensure audit-ready documentation, including I-9 compliance and personnel file standards.

• Manage the execution of onboarding and offboarding processes.

• Serve as a backup for the payroll administrator.

• Uphold the integrity of HRIS data and reporting, including headcount, turnover, and compliance metrics.

• Operate, test, and maintain automated people workflows within the HRIS and related tools.

• Assist the Director of People Operations with developing new workflows and identifying manual processes suitable for automation.

• Maintain the employee handbook and policy repository, collaborating with the Director on updates and implementations.

• Report to the Director of People Operations and act as a reliable partner to employees, managers, and People leadership.

⛳️ Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent professional experience).

• Minimum of 4 years of progressive HR generalist experience, including direct responsibility for employee relations intake and leave management.

• Proven multi-state HR experience with a solid understanding of California employment legislation, encompassing wage and hour laws, protected leaves, and accommodation requirements.

• Experience with administering HRIS platforms and generating reports from them.

• Comfortable working within configured workflows, rules, and integrations, with a quick aptitude for learning new systems.

• Demonstrable success in enhancing a manual or repetitive process by leveraging systems more effectively.

• Established capability to manage highly sensitive issues with discretion, sound judgment, and thorough documentation.

• Excellent written and verbal communication abilities.

• Capacity to juggle multiple deadlines across compliance, leave, and employee relations workflows.

• All candidates must possess valid work authorization for the country in which they are applying.

• PHR, SHRM-CP, or equivalent HR certification is a plus.

• Experience in healthcare, medical-legal services, or another regulated multi-state environment is advantageous.

• Familiarity with Rippling or workflow automation tools beyond standard HRIS functionality is beneficial.

• Awareness of benefits administration and open enrollment support is a plus.

🏝️ Benefits

• Remote work opportunities.

• A commitment to an equal opportunity and inclusive workplace.

• Accommodations provided during the application or interview process.