People Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of the daily HR operations at Bamboo Nine.

• Serve as the primary point of contact for managers and employees regarding HR and personnel-related issues.

• Ensure that HR policies, procedures, and documentation align with UK employment laws and best HR practices.

• Manage employee relations matters, including absence management, performance issues, capability assessments, disciplinary actions, and grievance procedures.

• Oversee the onboarding, probation, and offboarding processes.

• Maintain precise employee records and manage the Bamboo HR system.

• Enhance the annual review and performance management processes.

• Assist with salary reviews, promotions, and discussions about career progression.

• Lead the recruitment process from the initial brief to the job offer.

• Develop role specifications and oversee job advertisements and recruitment channels.

• Source candidates, review applications, and conduct initial interviews.

• Coordinate interviews and manage job offers, references, and pre-employment checks.

• Track recruitment performance and bolster the employer brand and talent pipeline.

• Coach managers on feedback delivery, handling difficult conversations, and team development.

• Develop career progression and pathways for employees.

• Identify training and development needs, supporting succession and workforce planning.

• Monitor employee turnover, conduct exit interviews, and enhance retention strategies.

• Assist with engagement initiatives and surveys, employee wellbeing, and sustainable workload management.

• Advocate for an inclusive, supportive, and high-performance workplace culture.

• Provide leadership with insights on people metrics and KPIs, identify trends and risks, and propose actionable solutions.

⛳️ Requirements

• CIPD qualification level 7 is essential.

• Extensive generalist HR experience, preferably within an SME or a growing business.

• Proven experience in independently managing a diverse HR function.

• Background in developing and executing HR strategies.

• Strong understanding of UK employment law and HR best practices.

• Hands-on experience in recruitment across the entire recruitment lifecycle.

• Experience in managing employee relations and performance-related issues.

• Confidence in advising and challenging managers at all levels.

• Familiarity with performance management, employee engagement, and retention strategies.

• Excellent organizational skills with the ability to prioritize competing demands.

• Outstanding written and verbal communication abilities.

• Confidence in presenting to the company and during senior leadership team meetings.

• Experience in planning and managing HR budgets effectively.

• A pragmatic approach, comfortable transitioning between strategic discussions and hands-on execution.

• Good commercial awareness and understanding of the impact of people decisions on overall business performance.

• Experience in a digital agency, marketing agency, or other fast-paced professional services environment is advantageous but not required.

🏝️ Benefits

• Flexible part-time structure: 2–3 days per week.

• Autonomy to enhance recruitment, development, and retention processes.

• Opportunity to have a significant impact within an ambitious, growing agency.

• Meaningful role without the constraints of a traditional five-day workweek.