People and Culture Specialist – Contract (Leave Coverage)

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Act as the primary contact for employee inquiries regarding HR systems, benefits, people programs, policies, and guidance related to People & Culture.

• Oversee the employee lifecycle, which includes pre-boarding, onboarding, employee transitions, leave management, offboarding, and exit interview logistics.

• Organize and enhance the Granum 90 onboarding experience, involving communications, calendar management, manager support, systems preparation, and 30/60/90-day follow-ups.

• Manage and uphold People systems such as Rippling, Lattice, workflows, records, communications, and employee resources.

• Develop, document, and refine scalable People Operations processes through workflows, documentation, and automation.

• Assist in benefits administration and employee education for staff in the US and Canada.

• Ensure the accuracy of People & Culture information, including handbook details, policies, process guides, benefits resources, and employee-facing materials.

• Aid in compliance programs and communications, including necessary training, policy acknowledgments, pay transparency resources, and ongoing compliance tasks.

• Contribute to engagement and culture initiatives such as surveys, recognition programs, awards, communications, events, and connection efforts.

• Manage sensitive employee information with confidentiality, sound judgment, care, and appropriate escalation procedures.

• Independently oversee the Granum 90 onboarding process during the initial 90 days.

• Take charge of day-to-day administration of Rippling and Lattice, including employee updates and records management.

• Directly address routine benefits inquiries from employees in the US and Canada.

• Enhance at least one process or documentation piece visibly.

⛳️ Requirements

• Capability to manage US benefits administration independently and respond to employee inquiries with minimal ramp-up time.

• Proven experience managing the employee lifecycle from onboarding to offboarding.

• Background in supporting employees across multiple countries or jurisdictions, particularly the US and Canada.

• Ability to quickly become effective with unfamiliar HR technology; familiarity with Rippling and Lattice is advantageous.

• Experience utilizing AI tools in daily tasks.

• Exceptional written and verbal communication skills.

• Strong organizational skills and follow-through while managing multiple deadlines, stakeholders, and confidential requests.

• Good judgment in handling confidential employee information and sensitive workplace issues.

• Ability to work autonomously, take initiative, and keep stakeholders informed.

• Collaborative, service-oriented mindset with a focus on the employee experience.

• Comfort in a remote-first, asynchronous work setting with colleagues across various teams and time zones.

• Candidates must possess the necessary work authorization to be employed in Canada or the U.S. without company sponsorship.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance with various plan options for U.S. employees.

• HSA/FSA accounts available.

• Disability and life insurance coverage.

• Employer-funded HSA-based benefits plan that includes drug, dental, and mental health services for employees based in Canada.

• 401(k) matching for U.S. employees.

• RRSP matching for Canadian employees.

• Personalized career development discussions.

• Support for tools, courses, and resources to foster professional growth.

• Unlimited Paid Time Off.

• Paid company holidays.

• Company-wide winter break from December 24 to January 1.

• A collaborative and supportive team culture.

• A remote-first, asynchronous work environment.