Payroll Vendor Relationship Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Take charge of collaboration with external Payroll partners.

• Perform ongoing global market research to identify the most suitable payroll vendors and emerging trends.

• Assess vendor criteria related to disaster recovery, change management, audit and reconciliation, quality control, data security, data accuracy, compliance, and timely processing, and recommend the best options.

• Create and implement questionnaires, organize demonstrations with stakeholders, and conduct cost analyses.

• Provide recommendations based on research findings and market trends to stakeholders and leadership.

• Oversee the complete onboarding process for new countries, which includes vendor selection, contract negotiations, legal risk mitigation, stakeholder alignment, system and data migration, testing, and communications.

• Evaluate company best practices to maximize client satisfaction.

• Enhance communication and partnership with external vendors.

• Collaborate with cross-functional internal teams to ensure that vendors fulfill expectations, SLAs, and KPIs.

• Review invoices and monitor billed expenses against contractual obligations; report any discrepancies to leadership.

• Document and analyze costs for specific countries or departments and lead discussions on cost management.

• Conduct headcount and legal entity cost analysis to enhance business efficiency and scalability.

• Work alongside Tax, FP&A, Legal, Security, Operations, and Onboarding teams for payroll solution implementation.

• Recognize deployment challenges and propose effective solutions.

• Develop training programs and oversee internal training resources, including quick-start guides.

• Maintain regular communication with Payroll team management.

⛳️ Requirements

• Experience in regional and global payroll vendor operations.

• Proven experience in implementing payroll software across multiple countries.

• Expertise in managing relationships with third-party payroll vendors.

• Exceptional contract negotiation skills.

• Comprehensive understanding of global payroll best practices.

• Outstanding time management and organizational abilities, with a strong attention to detail.

• High proficiency in using spreadsheets is essential.

• Ability to thrive in a fast-paced, international work environment with a commitment to making an impact.

• Willingness to work mostly asynchronously.

• Fluent in both written and spoken English is required.

• Automation and AI skills are necessary for all roles.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Access to mental health support services.

• Stock options available.

• Home office budget and IT equipment provided.

• Emphasis on life-work balance and schedule flexibility.

• Employee resource groups (Women, Disability, Queer, Minorities in Tech).

• Interview accommodations available upon request.