Payments Account Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Develop and oversee a pipeline of payment opportunities within the current Timely customer base

• Actively engage with customers via phone calls, emails, and follow-ups

• Assess customer needs and propose Timely Pay and Terminals solutions

• Articulate the advantages of payment products and their role in fostering business growth

• Manage opportunities from the initial conversation through to final conversion

• Establish trusted relationships that contribute to long-term customer success

• Collaborate with Sales, Customer Success, and other departments to meet payments growth objectives

⛳️ Requirements

• Background in account management, sales, or a related customer-facing commercial role

• Excellent communication and relationship-building abilities

• Proactive and self-driven mindset with a strong desire to achieve targets

• Confidence in engaging customers, understanding their requirements, and presenting solutions

• Capability to handle multiple opportunities and priorities in a dynamic environment

• Familiarity with CRM systems and digital tools

• Collaborative attitude, genuine curiosity, and a customer-centric approach

• Knowledge of the hair and beauty industry is an advantage

• Must possess legal authorization to work in Australia

🏝️ Benefits

• Additional annual leave

• Flexible work arrangements, whether from home or in the office

• Budget for professional development

• Annual wellness allowance

• Accommodations for inclusive recruitment

• Commitment to equal opportunity and diversity