Payment Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the Payments Sales team tasked with enhancing payments adoption, fostering customer activation, and driving GMV growth.

• Take responsibility for team performance and quotas concerning monthly, quarterly, and annual sales, activation, and processing volume objectives.

• Collaborate with SaaS/EMR Sales and Customer Success leadership along with account executives to jointly sell payments into new customer opportunities.

• Initiate re-engagement initiatives within the existing customer base to highlight the value of payments and boost adoption.

• Develop and maintain a structured sales process, including account prioritization, outreach scheduling, pipeline management, follow-ups, and CRM maintenance.

• Mentor team members on consultative selling techniques, discovery processes, objection handling, value proposition communication, and closing tactics.

• Ensure the team effectively communicates the benefits of integrated payments throughout customer workflows, operational efficiency, patient payment experiences, collections, reconciliation, reporting, and revenue performance.

• Leverage customer, pipeline, activation, and processing data to uncover opportunities and prioritize sales efforts.

• Collaborate with SaaS sales, customer success, implementation, payments operations, marketing, product, and finance teams to facilitate payments adoption and activation.

• Act as a payments sales subject matter expert for internal sales partners.

• Support high-level customer discussions, executive conversations, and significant opportunities as required.

• Track team activities, pipeline development, conversion rates, activation advancements, GMV trends, and performance gaps.

• Provide leadership with regular reports and insights on performance, customer trends, sales obstacles, and opportunities.

• Stay updated on trends in integrated and embedded payments, Fintech, BaaS offerings, vertical SaaS sales practices, competitive products, and drivers of customer adoption.

⛳️ Requirements

• 5 to 7+ years of experience in payments sales, SaaS sales, fintech, healthcare technology, or other revenue-oriented roles.

• Required experience in selling integrated payments within a vertical SaaS setting.

• 3+ years of experience in managing sales teams, overlay sales, activation, account growth, or revenue-generating teams.

• Demonstrated success in meeting sales, activation, revenue, or processing volume goals.

• Experience collaborating with core SaaS sales teams through co-selling, account strategies, enablement, and customer re-engagement.

• Strong grasp of positioning payments as a component of a more comprehensive software platform value proposition.

• Experience in utilizing customer data, CRM reporting, pipeline analysis, and segmentation to enhance sales execution.

• Proven ability to leverage AI tools to boost go-to-market efficiency, including customer segmentation, outreach prioritization, sales messaging, pipeline management, and performance analysis.

• Excellent coaching, communication, analytical, and cross-functional collaboration skills.

• Experience in the payments industry is required.

• Integrated payments experience is highly preferred.

• A Bachelor’s degree in Business or a related field is preferred.

🏝️ Benefits

• Work at the intersection of innovation and impact, aiding real-world practices to grow and succeed in a rapidly evolving market.

• Collaborate with a skilled, inquisitive team that values experimentation, learning, and customer empathy.

• Enjoy the autonomy to lead while being supported by strong leadership and product discipline.

• Contribute to modernizing aesthetics software through cutting-edge, AI-native technology.