Payment Operations Specialist

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Take ownership of and oversee daily payment routing and cascading configurations across various payment orchestrators.

• Execute PSP priorities and routing strategies effectively.

• Track and enhance payment performance, approval ratios, cascading efficiency, and transaction success rates.

• Evaluate PSP performance, authorization declines, and processing costs to uncover optimization opportunities.

• Manage and refine payment flows among numerous PSPs and acquiring partners.

• Assist in initiatives aimed at optimizing payment costs, including monitoring blended fees and improving routing efficiency.

• Supervise transaction activity and proactively detect processing issues, anomalies, or bottlenecks.

• Collaborate with PSPs and orchestrators concerning technical challenges, incidents, and operational enhancements.

• Engage in fraud-related payment operations and support chargeback monitoring processes.

• Aid in reconciliation processes and payment reporting.

• Keep payment operations documentation, routing logic documentation, and escalation procedures up to date.

• Work collaboratively with Risk, Product, Finance, BI, and Technical teams to enhance payment infrastructure and operational stability.

• Oversee the onboarding and testing of new PSPs, MID configurations, and routing scenarios.

• Contribute to initiatives focused on payment recovery and optimization of acceptance rates.

⛳️ Requirements

• A minimum of 2 years of experience in Payments Operations, PSP Operations, Payment Processing, or related roles.

• Familiarity with payment orchestration platforms, PSPs, or payment gateways.

• Comprehensive understanding of payment routing, cascading schemes, transaction flows, and authorization logic.

• Experience in high-risk industries and environments involving international card processing.

• Knowledge of blended PSP fee structures and strategies for payment cost optimization.

• Practical experience with payment monitoring, reconciliation, and transaction analysis.

• Awareness of chargebacks, fraud prevention, and risk-related payment operations.

• Strong analytical skills with a keen attention to detail.

• Capability to work with large datasets, payment reports, and operational dashboards.

• Experience in collaborating with product, finance, anti-fraud, and technical teams.

• Proficiency in English at a B1 level or higher.

• Experience with Asquad, PayAdmit, or similar payment orchestration platforms.

• Understanding of BIN routing, geo-based routing, and smart cascading strategies.

• Familiarity with tools such as Jira, Confluence, Tableau, or similar.

🏝️ Benefits

• Flexibility to choose your work location: work from anywhere globally with remote options available.

• Adaptable working hours.

• Participation in a corporate English speaking club offering regular practice and expert guidance.

• A welcoming environment with a robust corporate culture.

• Opportunities for career growth in a rapidly expanding marketing company.