Patient Service Representative – vNeuro Outpatient

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary and initial point of contact for patients and visitors.

• Oversee front-desk operations and manage workflows effectively.

• Facilitate a positive and seamless experience for patients.

• Communicate the financial responsibilities of patients clearly.

• Request and gather payments accurately.

• Provide explanations regarding available payment options and assistance resources.

• Precisely document financial discussions and their outcomes.

• Assist with the financial components of patient interactions.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Preferably one year of relevant experience in a medical office setting.

• New hires are required to complete Clinic Core Front Desk Training through Clinical Education.

• The Advanced Patient Service Representative designation is designated for internal candidates only.

• Current Patient Service Representatives advancing to the Advanced title must fulfill both Patient Service Rep and Advanced PR competencies prior to promotion.

🏝️ Benefits

• Tuition reimbursement of up to $2,000 for ongoing education.

• Health, dental, and vision insurance available from day one.

• Monthly contribution of $100 for eligible team members enrolled in the Dependent Care FSA.

• Paid parental leave for new parents.

• 401k plan with employer matching contributions.

• Paid time off for volunteering opportunities.

• Competitive salary package.

• Opportunities for future career advancement.

• Generous paid time off policy.

• Support for tuition expenses.

• Matched retirement plans for team members working 32 or more hours per pay period.