Patient Service Agent

This is a fully remote position, open to applicants in United States.

📋 Description

• Coordinate patient appointment scheduling

• Handle patient inquiries and messages

• Offer essential information regarding visit instructions and expectations

• Uphold a calm, friendly, and professional demeanor

• Provide outstanding customer service through excellent telephone etiquette

⛳️ Requirements

• High School Diploma or equivalent

• Experience in customer service

• Basic proficiency in computer skills

• Data entry capabilities

• Professional, courteous, and empathetic attitude

• Ability to manage multiple tasks simultaneously

• Typing speed of 60 words per minute

🏝️ Benefits

• Coverage for medical, dental, and vision

• Paid time off

• Tuition assistance

• Matched retirement plans for employees working 32 or more hours per pay period