Patient Service Agent

This is a fully remote position, open to applicants in United States.

📋 Description

• Arrange appointments for patients

• Handle patient inquiries and messages

• Provide general information about visit protocols and expectations

• Uphold a calm, friendly, and professional demeanor

• Ensure outstanding customer service through excellent telephone manners

⛳️ Requirements

• High School Diploma or equivalent certification

• Experience in customer service

• Basic proficiency in computer usage

• Skills in data entry

• A professional, courteous, and empathetic approach

• Capability to manage multiple tasks simultaneously

• Proficient typing speed of 60 words per minute

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Paid time off

• Tuition assistance

• Matched retirement plans for team members working 32 or more hours per pay period