Patient Service Agent

atMercyRemoteUS flagUnited StatesFull-timeUncategorizedMid-levelSenior

Posted 2 days ago

This is a fully remote position, open to applicants in United States.

πŸ“‹ Description

β€’ Coordinate and schedule appointments for patients

β€’ Receive and relay messages from patients

β€’ Offer general information about visit guidelines and expectations

β€’ Uphold a calm, friendly, and professional demeanor

β€’ Provide outstanding customer service with excellent telephone communication skills


⛳️ Requirements

β€’ High School Diploma or its equivalent

β€’ Experience in customer service

β€’ Fundamental computer skills

β€’ Proficiency in data entry

β€’ Must be professional, courteous, and empathetic

β€’ Capability to handle multiple tasks simultaneously

β€’ Ability to type at a speed of 60 wpm


🏝️ Benefits

β€’ Medical insurance coverage

β€’ Dental insurance coverage

β€’ Vision insurance coverage

β€’ Paid time off

β€’ Tuition assistance

β€’ Matched retirement plans for employees working 32 or more hours per pay period

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