Patient Navigator – Chronic Care

This is a fully remote position, open to applicants in Canada.

📋 Description

• Initiate introductory calls with current patients who are interested in advocacy services.

• Assist patients in navigating the advocacy onboarding procedure.

• Collaborate with the advocacy team to ensure seamless transitions and consistent follow-up.

• Oversee patient communications, including follow-ups, missed calls, and reassignment tasks.

• Keep precise records in Google Workspace, EHR systems like Healthie, and CRMs such as HubSpot.

⛳️ Requirements

• Must be located in Canada.

• Must be comfortable working during Eastern Time Zone hours.

• Must possess empathetic and effective communication skills.

• Should be highly organized and detail-oriented.

• Must be willing to learn and utilize Google Workspace, EHR systems, and CRMs.

• Experience in healthcare, customer service, or administrative support is advantageous but not mandatory.

• Should be compassionate, organized, and eager to develop professionally.

🏝️ Benefits

• Remote-first team with flexible work arrangements.

• Opportunities for growth and ownership within the organization.

• Chance to contribute to a meaningful healthcare mission.

• Supportive and collaborative team environment.