Patient Eligibility Specialist, COTA or PTA

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the initial screening process and manage the daily patient queue.

• Record interactions with prospective candidates.

• Conduct daily candidate screenings within the Myomo Doxy waiting area.

• Execute administrative and clinical screening tasks.

• Acquire knowledge about the Myomo device and the inclusion/exclusion criteria to pinpoint potential MyoPro candidates.

• Review educational materials and resources to establish expertise in the Myomo product line.

• Engage in continuous training and observation alongside the Patient Eligibility Manager.

• Collaborate with Regional Managers to observe candidate measurement, delivery, and evaluation processes.

• Exhibit knowledge through practical evaluations and written assessments.

• Offer constructive feedback to enhance clinical skills.

• Partner with the Patient Eligibility Manager to improve operational efficiency.

• Identify and communicate customer needs, opportunities for improvement, and potential sales prospects.

• Take part in professional development activities and stay updated on certification, licensure, and clinical requirements.

• Implement quality assurance protocols for Myomo products.

• Report areas needing improvement to the Patient Eligibility Manager.

• Maintain the CRM and ensure timely updates to patient documentation.

• Attend industry conferences and meetings as necessary.

⛳️ Requirements

• An Associate's Degree is required; a Bachelor's degree may be preferred.

• A background in Allied Health (e.g., PTA, COTA, Orthotic Fitter, Orthotic/Prosthetic Assistant) is necessary.

• Experience in orthotics and/or prosthetics is advantageous.

• Access to high-speed internet and a dedicated home office is essential.

• Strong interpersonal skills are required.

• Must be well-organized, self-motivated, and demonstrate integrity and initiative.

• Exceptional verbal and written communication skills are a must.

• Must conduct oneself in a highly professional, tactful, and courteous manner.

• Ability to communicate effectively, solve problems, and adapt to changing situations is essential.

• A strong commitment to teamwork and clinical excellence is required.

• Capacity to quickly learn new technologies is necessary.

• Intermediate or advanced proficiency in Excel, Word, and PowerPoint is expected.

• Some travel for periodic meetings and/or initial training may be necessary.

• Experience with myoelectric upper extremity prosthetics and/or upper extremity orthotics is preferred.

• A background in sales or clinical education within a healthcare setting is a plus.

🏝️ Benefits

• Opportunity for fully remote work.

• High-speed internet and a dedicated home office are required for success in this role.

• Access to professional development opportunities, including training on emerging technologies and tools.

• Continuous training and observation with the Patient Eligibility Manager.

• Training sessions with local Regional Managers.

• Opportunities for travel related to periodic meetings and/or initial training.