Patient Account Associate – Payment Posting

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Record and produce information related to the patient revenue process.

• Collect and manage information that influences patient revenue.

• Achieve high production and quality standards in alignment with DUHS policies.

• Establish and cultivate customer relationships to gather information and address issues.

• Assist in ensuring accurate reimbursement and enhance customer satisfaction.

• Utilize general office equipment effectively.

• Create letters and work with spreadsheets.

• Input and organize data efficiently.

• Work autonomously and make decisions regarding personal work tasks.

• Adhere to assignments set by the immediate supervisor or manager.

⛳️ Requirements

• Must be a resident of North Carolina.

• Possess high school-level knowledge of fundamental grammar and mathematical principles.

• Have two years of experience in hospital access, physician office, or billing and collections, or an equivalent combination of relevant education and/or experience.

• Demonstrate excellent oral and written communication abilities.

• Capable of analyzing data, multitasking, and working independently.

• Ability to build and maintain professional, service-oriented relationships with patients, physicians, co-workers, and supervisors.

• Understand and comply with policies and procedures.

• Additional training or familiarity with related business practices is preferred.

🏝️ Benefits

• Equal Opportunity Employer dedicated to providing employment opportunities without regard to protected characteristics.

• Information and support for reasonable accommodations are available.

• A collaborative, innovative, creative, and inclusive work environment.