Account Executive, UK Market

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Drive and expand Goodweek’s presence in the UK market.

• Serve as the primary growth partner for a portfolio of Distributors and MSPs.

• Manage the Sell → Activate → Prove → Expand process for direct MSPs, overseeing everything from prospecting to expansion.

• Identify, qualify, and recruit new MSPs within the UK market.

• Develop and sustain an MSP pipeline in Salesforce, outlining expected volumes and timing.

• Lead commercial negotiations and secure signatures from MSPs.

• Conduct onboarding sessions, training, and personalized demonstrations.

• Create MSP-specific use cases and provide enabling content.

• Evaluate and document end-user engagement while building business cases for wider adoption.

• Cultivate active customer pipelines and drive incremental license growth.

• Recognize signals of churn or disengagement and implement corrective action plans.

• Collaborate on the development of MSP growth roadmaps that encompass customers, use cases, and verticals.

• Maintain Salesforce forecasts and assess activation, time-to-first-customer, engagement, and license-growth metrics.

• Identify performance gaps, implement corrective measures, and share insights with the VP Sales.

• Act as the initial point of contact for MSP-related day-to-day challenges and inquiries.

• Investigate and resolve issues, providing comprehensive context to engineering when necessary.

• Offer structured feedback regarding the product, Product Marketing, and the activation framework.

• For distributor-sourced MSPs, manage activation, onboarding, training, adoption, and expansion following the VP Channel’s handoff post-Sell phase.

• Conduct operational cadences with distributor regional teams, focusing on pipeline, enablement, and issue reviews.

• Provide reliable field data and performance assessments to the SVP for distributor evaluations and escalations.

⛳️ Requirements

• Over 5 years of experience in B2B SaaS sales, account management, or partner/channel development.

• Ideally 2–3 years of experience collaborating with MSPs, Distributors, or technology partners.

• Demonstrated success in acquiring new partners and nurturing existing accounts, overseeing the entire process from prospecting and negotiation to onboarding, retention, and expansion.

• Strong consultative selling and discovery abilities.

• Capability to convert customer challenges into actionable AI use cases and tangible business value.

• Experience in partner enablement, onboarding, training, and conducting regular pipeline or performance assessments.

• Solid commercial discipline, including precise Salesforce management and forecasting.

• Proficient in utilizing adoption data to pinpoint risks and growth opportunities.

• Technical aptitude for demonstrating a SaaS platform, understanding integrations and workflows, troubleshooting initial issues, and escalating effectively.

• Exceptional communication and relationship management skills.

• Comfortable interacting with operational teams and senior stakeholders.

• Proactive, hands-on, and accountable mindset.

• Flexible in working across functions, quickly adapting and taking ownership beyond a limited sales scope.

• Fluent in English.

• Additional languages relevant to the region are a plus.

🏝️ Benefits

• Freelance engagement.

• Remote work from the United Kingdom.