Patient Access Scheduler

This is a fully remote position, open to applicants in Florida.

📋 Description

• Coordinate patient appointments for diagnostic tests, surgical procedures, therapy sessions, physician visits, and various treatments.

• Collect and confirm essential demographic and insurance details.

• Register patients and input information into the scheduling system.

• Operate in a call center-like environment.

• Achieve individual quality performance metrics.

• Deliver professional, empathetic, and friendly service to patients of all ages, their families, staff members, physicians, and community stakeholders.

⛳️ Requirements

• High School diploma, Certification, GED, Training, or relevant Experience.

• Successfully complete the Patient Access training course.

• Capacity to thrive in a high-volume, fast-paced work setting.

• Proficient in performing basic mathematical calculations.

• Detail-oriented, organized, a team player, compassionate, with exceptional customer service and interpersonal communication abilities.

• Basic familiarity with medical and insurance terminology is preferred.

• Experience with computer applications (e.g., Microsoft Office, EMR systems, etc.) and proficient typing skills.

• Understanding of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structures, particularly regarding medical necessity compliance guidelines.

• Bilingual in English and Spanish/Creole is preferred.

• Less than one year of professional experience.

🏝️ Benefits

• Opportunities for career growth and development, with clear pathways and continuous support.

• Comprehensive health and wellness resources that extend beyond standard benefits.

• A wellness program designed to help employees eliminate their medical plan deductible, thereby reducing out-of-pocket healthcare expenses.

• Tuition reimbursement to facilitate ongoing learning and career advancement.