Partner Technical Sales Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in sales opportunities with potential partners and customers by providing demonstrations and addressing product and technical inquiries and requirements.

• Establish rapport with partner teams and gain recognition as a reliable resource on fraud and financial crime risk solutions.

• Conduct discovery calls with new partners, generating necessary documentation and capturing partner needs, timelines, and dependencies in collaboration with the Sales Executive.

• Aid in the preparation of solution documentation in collaboration with the solution architect, escalating intricate design queries to senior team members as necessary.

• Assist partners and end clients in understanding how BioCatch integrates into their decision-making processes.

• Define technical solutions and compose project plans and timelines for new partners.

• Collaborate with professional services, delivery, and engineering teams to verify the technical and commercial viability of proposed solutions.

• Assist in securing technical commitments to ensure opportunities remain on track towards achieving technical success.

• Support the execution of Proof of Concept for new partners, monitoring progress against established success criteria.

• Contribute to the creation of business case materials.

• Manage sections of RFI/RFP submissions, with oversight and assistance from senior colleagues.

• Aid in responses to customer InfoSec security questionnaires, collaborating with the BioCatch technical team.

• Facilitate training and upskilling sessions for partner resources as required.

• Remain updated on emerging fraud and financial crime methodologies, industry trends, and regulations.

• Assist in gathering competitor intelligence.

⛳️ Requirements

• Fluent in English.

• 3+ years of experience in a financial institution, fintech, or SaaS company — including internships, rotational programs, analyst roles, or similar customer-facing experiences.

• Some direct experience with customers (presales, client service, relationship management, support, or similar roles).

• Exposure to coding or technical projects (coursework, bootcamp, personal projects, or on-the-job learning).

• Comfortable leading discovery conversations and delivering demos, or a strong desire and aptitude to quickly develop that skill.

• Excellent oral and written communication abilities; capable of explaining technical concepts to both technical and non-technical audiences.

• Strong listening, analytical, and problem-solving skills; adept at asking the right probing questions to identify a customer's true needs.

• Ownership mentality — confident in advancing your assigned opportunities, with senior support available when necessary.

• Eagerness to learn and implement sales methodologies such as MEDDPICC.

• Basic understanding of the fraud prevention, AML, or financial crime landscape acquired through previous work experience.

• Good technical knowledge; familiarity with at least some of the following: cloud computing (Azure, AWS), data formats (CSV, XML, JSON), APIs, and databases.

• General understanding of security frameworks is an advantage.

• Willingness to travel approximately 10% of the time within North America.

• Must reside in the United States.

🏝️ Benefits

• Flexible paid time off policy.

• Paid sick, maternity/paternity, and other leave options.

• 401(k) plan with up to 4% company match.

• Healthcare programs tailored to your individual needs.

• Life insurance coverage.

• Wellness programs, EAP, and personalized health advocacy services.

• Fully remote and shared workspace options available across the US.

• Monthly reimbursements for home internet and cell phone expenses.