Partner Success Manager II

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the acquisition of new clients, promote the use of PMI products, and manage existing client accounts through effective growth strategies and tailored account plans.

• Lead the consumption of products in line with the geographic key account business strategy and roadmap.

• Assist in the development, execution, and alignment of the regional business plan.

• Collaborate with regional leadership to pinpoint key accounts within the region.

• Own, develop, implement, and maintain account plans, which include fostering executive relationships and project/delivery networks.

• Comply with company standards regarding CRM utilization.

• Achieve business objectives through revenue generation from PMI products within both new and existing accounts, and broaden the B2B key account customer base.

• Act as the primary relationship leader for significant organizational stakeholders in the region or country.

• Work alongside PMI staff in the region and collaborate with peers in other regions to promote regional and cohesive account plans.

• Establish a robust industry network that aligns with regional priorities.

• Collect sensing data from key accounts to guide PMI’s responses to the profession.

• Enhance PMI’s Council in the region through proactive recruitment efforts.

• Drive account strategies in collaboration with marketing, client engagement, and sales execution teams, including thought leadership, market research, new products/solutions, events, and co-creation initiatives.

• Organize and participate in networking events to elevate PMI’s visibility and brand recognition.

• Maintain a comprehensive understanding of PMI’s strategy, solution offerings, strategic direction, advocacy initiatives, and team capabilities.

• Ensure accurate tracking of pipeline and partner data for business intelligence, marketing, and key performance indicators.

• Prepare data-driven reports detailing account progress, objectives, and forecasts.

• Prioritize high-value initiatives and direct teams toward the most lucrative investments in terms of financial, time, and human resources.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in business or a related field is preferred.

• A Master’s degree is advantageous.

• At least 5 years of experience in business development and managing complex sales cycles within the B2B selling process to multinational companies.

• Over 5 years of experience in process improvement, knowledge sharing, forecasting/budgeting, financial analysis, and strategic account planning.

• Experience in a sales environment within a growing global organization or a similar product landscape.

• Hands-on experience with CRM systems is highly desirable.

• Proven success in advocacy with corporations and/or government entities.

• Proficiency in multiple languages is preferred, as required by the region.

• PMI certifications are a plus.

• Successfully met quotas/annual targets in previous individual contributor roles.

• A strong desire to learn about products and services to effectively respond to client inquiries and make informed recommendations.

• Excellent presentation skills tailored for senior-level global audiences.

• Technologically adept and an advocate for digital technologies, including mobile, analytics, context-rich systems, and cloud solutions.

• Willingness and capability to gain in-depth knowledge of project management, the profession, and PMI.

• Ability to thrive in a fast-paced team environment and contribute to team objectives.

• Exceptional organizational and time management skills.

• Willingness to travel up to 25% of the time.

🏝️ Benefits

• Remote or virtual work arrangement.

• Travel up to 25%.