Partner Success Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, spearhead, and execute the growth strategy for a designated portfolio that includes both large and small client partnerships.

• Enhance partnerships to promote mutually advantageous revenue growth.

• Cultivate trusted relationships with partners at all organizational levels, including C-suite executives.

• Formulate long-term strategies and processes to facilitate product adoption.

• Manage expectations, proactively address concerns, and transform challenges into consultative opportunities.

• Analyze data to derive actionable insights that drive partner growth.

• Provide leadership with reporting and performance updates.

• Utilize data to guide decision-making for both internal teams and external partners.

• Collaborate with marketing, sales, product, customer service, engineering, and other internal departments.

• Identify risks and promote accountability.

• Optimize interactions through process enhancements and the standardization of tools and templates.

• Maintain knowledge of products and inform partners about updates.

⛳️ Requirements

• 5+ years of experience in enterprise partnership or alliance management.

• Demonstrated success in managing partnerships and driving growth.

• Experience in engaging and influencing senior executives.

• Strong understanding of decision-making processes within enterprise partners.

• Exceptional presentation and communication capabilities.

• Ability to work collaboratively across internal teams and with external stakeholders.

• Proficient in data analysis, reporting tools, and business intelligence platforms such as Tableau and Metabase.

• Entrepreneurial spirit to contribute to a growing team and organization.

• Currently authorized to work in the United States on a full-time basis, both now and in the future.

• This position does not provide sponsorship.

🏝️ Benefits

• Annual Bonus: $5,000 - $10,000.

• All Maticians receive Matic stock options.

• Opportunities for career advancement and internal promotions.

• Unlimited Paid Time Off.

• Company-covered health, dental, and vision insurance (no costs deducted from your paycheck), along with an HSA with employer contributions.

• 401(k) Retirement Plan.

• Continuing education, licensing, and professional development funded by Matic.

• Frequent team events, including happy hours, game nights, and volleyball/kickball teams.

• Modern office environment featuring ping pong tables, coffee/espresso bar, and flavored water bar.