Customer Success / Support Operations Evaluator

atMercorRemoteUS flagUnited StatesFreelanceCustomer SuccessMid-levelSenior$80 – $120/hour

Posted 9 hours ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Review and evaluate AI-generated deliverables, such as documents, spreadsheets, and presentations.

• Utilize extensive subject-matter expertise to assess outputs.

• Analyze AI-generated materials based on domain-specific quality standards.

• Spot factual, aesthetic, and presentation inaccuracies.

• Provide concise and organized written feedback.

• Engage in projects aimed at training and improving AI systems.


⛳️ Requirements

• Over 5 years of relevant professional experience in customer success or support operations.

• Native or professional-level fluency in English.

• Highly skilled in Microsoft Office and Google Workspace applications.

• Particularly adept with Google Slides and PowerPoint.

• Advanced degree (Master's or higher) from an accredited institution is preferred.

• Must be capable of functioning as an independent contractor.

• H1-B and STEM OPT candidates are not eligible.


🏝️ Benefits

• Fully remote position.

• Flexible working hours; complete tasks on your own timetable.

• Weekly payments through Stripe or Wise based on services provided.

• Competitive compensation.

• Opportunity to collaborate with top researchers in the field.

• Chance to influence the development of next-generation AI systems.

• Referral bonus of up to $480 for each successful referral.

• Reasonable accommodations available upon request.

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